Receptionist & Patient Care Coordinator

Receptionist & Patient Care Coordinator Annie Wang Acupuncture Los Altos, CA Job Details $22 an hour 1 day ago Qualifications Financial transaction processing Phone communication Greeting customers Filing Medical scheduling Medical administrative support Data entry Cleaning Patient interaction Patient charting Managing patient records Care coordination Communication skills Entry level Client interaction via phone calls Full Job Description Available immediately! Patient Care Coordinator at a women's health clinic We are a small and established acupuncture clinic specializing in women's health. We're looking for an enthusiastic, professional patient care coordinator to join our fantastic team!

Role Overview:

As our patient care coordinator, you'll be our patients' first and last point of contact, ensuring smooth operations and a positive customer experience. Your duties include managing online bookings, answering calls and emails, processing payments, scheduling appointments, and supporting practitioners. You'll play a crucial role as our organization's face and first point of contact. Other responsibilities include supporting the clinic's daily needs, answering phone calls and emails, scheduling appointments, managing mail and deliveries, and other assignments to ensure smooth clinic operations. Job seekers should take pride in their work, be excited about helping others, and be interested in growing with our organization. If this sounds like you, apply now!

Hours:

Mondays 2:30 pm to 7:00 pm Tuesdays 8:00 am to 6:30 pm (one-hour lunch break) Wednesdays 10:00 am to 7:00 pm (one-hour lunch break) Thursdays 9:30 am to 7:00 pm (one-hour lunch break) Fridays 8:00 am to 2:30 pm

Compensation:

Starting at $22 hourly with paid lunch breaks, and opportunity for increase Please send a cover letter with your resume when you apply. Tell us why you're interested in working at our clinic, and what makes you a strong candidate.

Compensation:

$22 hourly to start

Responsibilities:

Manage online booking and charting systems Greet patients warmly, answer calls/emails, and handle payments Coordinate appointment scheduling and practitioner calendars Maintain office setup, including prepping and cleaning treatment rooms Manage phone and email correspondence, data entry, and office supplies Support practitioners with patient file updates and room preparation Bill insurance

Qualifications:

Personal Qualities:

Warm, personable, team-oriented, and enjoy working with people all day Positive attitude and professional demeanor Dependable, detail-oriented, and health-conscious Keen interest in women's health

Professional Skills:

Excellent multitasking and organizational abilities Strong communication skills and tech-savvy Ability to work independently and collaboratively About Company We are a woman-owned and operated acupuncture clinic. Our practice has excelled in women's health, fertility, and pain management for nearly two decades. Work and train under an experienced expert in a fun, supportive team environment.