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Supervisor of Patient Access
Job
Texas Health Resources
Los Angeles, CA (In Person)
Full-Time
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Job Description
Responsible for performing tasks and training of area in which he or she is assigned. Responsible for the design and implementation of system and entity policies related to data collections, patient and family education. Corporate Compliance program, patient rights and responsibilities, legal consents, release of information, medical staff bylaws and JCAHO, state and federal regulations. 20% Responsible for maintaining staff's productivity standards set by the department. this includes pulling reports out of ONTRAC and triaging accounts to even out worklist. Also responsible for maintaining KPI's as set forth by the department. 20% Responsible for reviewing patient account errors and denials that pertain to the Insurance Verification's Department. Also providing guidance to staff, which will enable them to perform necessary action to correct patient account. Distributes corrections and denials as appropriate. 20% Responsible for maintaining appropriate work schedules., ensures adequate staffing, and takes weekend calls as needed. Completes other duties as assigned. 20% Monitoring Press Ganey Scores and patient comments. Communicate Press Ganey information with staff and communicates improvements needed with employees, ancillary departments and clinical areas. 20% Education H.S. Diploma or Equivalent Req Associate's Degree Pref Experience 3 Years related experience Req Licenses and Certifications CHAA - Certified Healthcare Access Associate Upon Hire Pref CHAM - Certified Healthcare Access Manager Upon Hire Pref Skills Typing or PC skills, medical terminology and good organizational skills Supervision This position manages people 10-19 ADA Requirements Extreme Heat 1-33% Extreme Cold 1-33% Extreme Swings in Temperature 1-33% Extreme Noise 1-33% Working Indoors 67% or more Mechanical Hazards 1-33% Electrical Hazards 1-33% Explosive Hazards 1-33% Fume/Odor Hazards 1-33% Dust/Mites Hazards 1-33% Chemical Hazards 1-33% Toxic Waste Hazards 1-33% Radiation Hazards 1-33% Wet Hazards 1-33%