Patient Care Coordinator — Home Sleep Center

Patient Care Coordinator — Home Sleep Center Home Sleep Center Pasadena, CA Job Details Full-time $20 - $22 an hour 4 hours ago Qualifications Phone communication Medical office experience Patient services management Client interaction via phone calls Full Job Description Patient Care Coordinator —

Home Sleep Center Location:

Pasadena, CA (On-site)

Type:

Full-Time Schedule:

Monday-Friday, daytime hours Talk for a living? This one's for you. Home Sleep Center helps patients get diagnosed and treated for sleep apnea — without ever stepping into a sleep lab. We're growing fast, and we need someone who genuinely loves being on the phone to keep our patients moving through the process from start to finish. This is a phone-first role . If you light up when you're talking to people and you're the type who actually enjoys following up until something gets done, keep reading. What you'll do all day You're the connective tissue between our patients, their doctors, and our field reps. On any given day you'll be: Calling patients to confirm they received their home sleep study device, walking them through what to do, and making sure they actually complete the study and send it back Following up with patients who've gone quiet or haven't finished what they're supposed to — friendly persistence is the name of the game Collecting missing info like updated addresses or insurance details so nothing stalls Calling doctors' offices to update them on where their patients are in the process, and flagging when a doctor may need to nudge a patient directly Coordinating with our field reps to see who they need you to reach out to and keep everyone in the loop Keeping the pipeline moving so devices go out, studies get done, and results get back to physicians

Basically:

you're on the phone all day making sure patients get their study, complete it, and return it — and that doctors always know what's happening. You'll be great at this if you... Love talking to people and don't get rattled by a full day of calls Are warm, clear, and easy to understand on the phone Follow up relentlessly (in a nice way) until the loop is closed Stay organized juggling lots of patients at different stages Are comfortable talking to both patients and medical offices Pick up new software and systems quickly Nice to have: experience in healthcare, medical offices, patient coordination, call centers, scheduling, or customer service — but if you're a natural on the phone, we'll teach you the rest. Details On-site in Pasadena — this is not a remote position Full-time, daytime weekday schedule

Pay:

$20.00 - $22.00 per hour

Work Location:

In person