Veterinary Referral Coordinator

Veterinary Referral Coordinator TruVet Specialty and Emergency Hospital - 2.0 Petaluma, CA Job Details Full-time $20 - $28 an hour 2 days ago Benefits Health savings account Health insurance Dental insurance Paid time off Uniform allowance Vision insurance 401(k) matching Qualifications Customer communication Teamwork Animal hospital experience Medical scheduling Attention to detail Time management Full Job Description TruVet Specialty & Emergency Hospital is seeking an organized, detail-oriented professional to join our growing specialty team. As a leading specialty and emergency hospital serving Sonoma and Marin Counties, we are committed to delivering exceptional patient care, outstanding client service, and a supportive work environment for our team members. About TruVet TruVet Specialty & Emergency Hospital is a privately owned, rapidly growing referral and emergency practice with a team of experienced specialists, emergency veterinarians, and support staff dedicated to providing advanced veterinary care. We believe that collaboration, compassion, and continuous learning are the foundation of excellent patient outcomes and client experiences. Position Overview The Veterinary Referral Coordinator plays a key role in supporting specialty services by facilitating communication, coordinating appointments, and ensuring patients and clients receive a seamless experience throughout their care journey. This position serves as an important liaison between specialists, emergency clinicians, referring veterinary hospitals, and pet owners. Key Responsibilities Coordinate specialty consultations, procedures, diagnostics, and follow-up appointments. Maintain communication with clients, referral partners, specialists, and hospital departments regarding case progression and scheduling needs. Collect, review, and organize medical records, imaging, laboratory results, and referral documentation before appointments. Assist with monitoring treatment plans, estimates, and patient charges to ensure accuracy and timely follow-up. Support specialty department operations, workflows, and team initiatives. Participate in team meetings and assist with training and onboarding activities as needed. Help ensure an exceptional experience for clients and referring veterinarians through timely and professional communication. Qualifications Previous veterinary experience required. Strong organizational and time-management skills. Excellent written and verbal communication abilities. Ability to prioritize multiple tasks in a fast-paced medical environment. Strong attention to detail and problem-solving skills. Experience with Instinct veterinary software is preferred but not required. Positive attitude and commitment to teamwork, accountability, and patient care. Why Join TruVet? At TruVet, you'll be part of a collaborative team that values professional development, mutual support, and high-quality medicine. This role offers the opportunity to make a meaningful impact on patient care while working closely with specialists, emergency clinicians, clients, and referral partners. Compensation $24.00-$30.00 per hour, depending on experience and qualifications. Learn More About Our Hospital https://www.youtube.com/watch?v=oTleFNdEkBM TruVet Specialty & Emergency Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other status protected by applicable law.

Pay:

$20.00 - $28.00 per hour

Benefits:

401(k) matching Dental insurance Health insurance Health savings account Paid time off Uniform allowance Vision insurance

Work Location:

In person