Patient Care Coordinator

Front Desk Coordinator Medical Office - Portola Valley, CA We are a 23-year established medical practice seeking a professional, organized, and reliable Front Desk Coordinator to manage the daily operations of our front desk. This is a key role in a fast-paced, patient-focused environment. The ideal candidate is detail-oriented, comfortable multitasking, and able to balance administrative responsibilities with patient interaction and sales support. Responsibilities Greet, check in, and check out patients in a warm, professional manner Manage a busy front desk and maintain smooth daily operations Answer phones, emails, and text communications promptly and professionally Schedule and book patient appointments while optimizing provider schedules Assist patients with questions regarding services, procedures, and products Support sales of treatments, packages, and skincare products Maintain accurate and organized patient charts and documentation (paper-based system) Process payments and assist with basic bookkeeping tasks Monitor and manage office and clinical supplies and equipment Coordinate with vendors and sales representatives Work closely with providers to ensure efficient patient flow Requirements 1-3+ years of customer service experience (medical office, dental, hospitality, or similar) Strong communication skills and professional demeanor Ability to multitask and stay organized in a fast-paced environment High attention to detail and reliability Comfortable handling phones, scheduling, and in-person patient interaction simultaneously Must be comfortable working in a paper-based office system Must be located within commuting distance to Portola Valley, CA Preferred Experience in a medical spa, plastic surgery, or dermatology practice Familiarity with aesthetic treatments or skincare Sales or retail experience in a service-based setting Schedule & Compensation Full-time or part-time (to be discussed) Some flexibility may be required Competitive hourly pay based on experience To Apply Please submit your resume

Pay:

$24.00 - $35.00 per hour

Benefits:

Employee discount Opportunities for advancement

Work Location:

In person