Patient Care Coordinator - Medical Aesthetics Practice

Patient Care Coordinator

• Medical Aesthetics Practice The Haven
• An Aesthetic Lounge Rancho Santa Margarita, CA Job Details Part-time $25
• $26 an hour 1 day ago Benefits Employee discount Professional development assistance Opportunities for advancement Referral program Qualifications

OSHA HIPAA

Customer inquiry handling Attention to detail Beauty & cosmetics sales Med spa experience Full Job Description About This Role As a Patient Care Coordinator in a medical aesthetics practice , you are the first impression of the practice and a key part of the overall patient experience. You will help patients feel comfortable, informed, and confident from the moment they reach out to us through their ongoing treatments. You will also play an important role in supporting practice growth through scheduling, organization, communication, and product recommendations. This role involves helping patients navigate skincare and treatment options , making it a great fit for someone who is genuinely interested in aesthetics. What You Can Expect in This Role You will be the main point of contact for patients, answering questions, guiding them through their visits, and making sure nothing falls through the cracks You will manage scheduling,office communication, and daily front office flow in a fast-moving environment You will handle check-ins, check-outs, and payments with accuracy and professionalism You will keep the office clean, organized, and running smoothly at all times You will work closely with the team to keep the day efficient and on schedule You will assist patients in choosing the right skincare products for their needs You will support rebooking and patient retention by encouraging rebooking and follow-ups You may assist with inventory, social media, promotions, and in-office events What We're Looking For Someone who is extremely organized and detail-oriented A strong communicator who is both warm and professional Someone who can multitask without losing accuracy A self-starter who takes ownership of their role Someone who is comfortable with sales, especially skincare products Someone who takes pride in creating a high-level patient experience Experience That Helps (But Isn't Required) Experience in a medspa, dermatology, or cosmetic practice Understanding of HIPAA and OSHA Familiarity with Allē, Aspire, or similar reward programs Experience with EMR/CRM systems Canva or social media/content experience What Success Looks Like in This Role Patients feel taken care of, informed, and excited to come back The schedule runs smoothly and efficiently The front desk stays organized and under control, even when it's busy Products are consistently recommended and sold appropriately The team feels supported and able to focus on treatments Work Environment In-person, 23-26 hours, 3 days per week (part time) Fast-moving, patient-facing environment Requires standing, sitting, and computer work throughout the day Compensation $25

• 26/hour (based on experience) Performance-based bonuses Product sales incentives Why You'll Love Working Here Performance-based bonuses and product sales incentives that reward your contributions Enjoy quarterly medical aesthetic treatment discounts Be part of a growing practice with real opportunities for advancement Work in a role where your organization, communication, and attention to detail truly make an impact Important (Additional Requirements) We are looking for someone who is reliable, organized, and aligned with a high standard of work.

This role is ideal for someone who enjoys both patient interaction and the operational side of running a smooth, successful practice.

Pay:

$25.00

• $26.

00 per hour

Benefits:

Employee discount Opportunities for advancement Professional development assistance Referral program

Work Location:

In person