Director of Residential Services

A. PURPOSE OF THE POSITION

Provides oversight management of Specialized Residential Services through organizational staff. Manages regulatory issues for agency compliance.

B. PRIMARY SCHEDULE

Monday - Friday 8:00 am to 4:30 pm. (Days and hours may vary and include evenings, Holidays, and weekends, as needed.)

C.SUPERVISION RECEIVED

Works under the supervision of the Chief Executive Officer.

D. SUPERVISION EXERCISED

Is responsible for supervising Site Supervisors/Administrators, Lead staff, and Administrative Assistant.

E. QUALIFICATIONS

Baccalaureate degree from an approved institution in social work, rehabilitation counseling, or rehabilitation administration plus 18 months experience, or a minimum of 5 years' experience and at least 18 months in a supervisory capacity in the human services delivery field. Current California driver's license, with an acceptable DMV printout and insurability. Ability to pass a DOJ criminal background check. Ability to pass CPR and First Aid courses. Ability to create and maintain documents using Excel and Word. Overall familiarity with computer programs. Ability to be certified in all NVS intervention training including Behavior Tools, PCM Practitioner Level 2. Understanding of contract processes and procedures. Ability to effectively write program designs. Understanding of Title 17 and Title 22 regulations. Current Administrator Certificate maintains compliance with the Community Care Licensing Division. Strong communication and leadership skills.

F. DUTIES AND RESPONSIBILITIES

Follows all procedures, policies, and guidelines of North Valley Services. Participates in the development of goals and quality of services that carry out the agency's mission. Ensures that the mission of NVS is meeting expected/desired outcomes. Provide support and direction in the training and development of staff. Ensures compliance with all applicable Federal and State regulations. Attends all regular Board Meetings and Strategic Planning meetings. Works effectively with the Executive Leadership team. Keeps CEO informed and/or advises of proposed/necessary changes. Works effectively as a team leader soliciting input for planning and writing Performance Reviews as required. Reviews, and approves Administrator and staff timecards either independently or via a designee. Supervises, and coordinates employees' daily schedules. Ensures proper adherence to individual program plans. Coordinates Program and Contract Development. Generates, reviews, and approves GERs, incident reports, and injury reports. Manages, and investigates internal department complaints; procedure to include collecting statements, plan of action, and document outcome. Manages personnel issues, following the Progressive Disciplinary Policy. Conducts monthly all-staff meetings. Conducts weekly administrator meetings. Conducts residential offices monthly safety inspections with evacuation drills. Performs staff evaluations. Utilizes critical thinking and organization skills. Additional duties as assigned.

G. PHYSICAL DUTIES

May have prolonged sitting. May have prolonged use of computers. May have prolonged use of a phone. May have prolonged driving. May have prolonged standing.

H. STANDARDS FOR MEASURING PERFORMANCE

Effectiveness of operations responsibilities. Ability to work and cooperate with others. Ability to present and maintain a positive image.