Front Office Patient Coordinator

Front Office Patient Coordinator Rim Orthodontics Redwood City, CA Job Details Full-time $28

• $30 an hour 23 hours ago Benefits Paid training Health insurance 401(k) Paid time off On-the-job training Employee discount Paid sick time Qualifications Interpersonal skills Phone communication Dental receptionist Basic math In-person customer service English Administrative experience Concierge services Patient care Computer skills Patient scheduling via phone Office phone management Full Job Description Rim Orthodontics located in the Redwood City is currently looking to fill a full-time Front Office Patient Coordinator position within our practice.

Practice offers a family friendly environment and fun staff to work with. Individual must be upbeat, professional and possess a positive attitude. Prior front dental experience with exceptional patient concierge service skills is required . If you are looking for a challenging role in a dental setting where you can make a difference in patients' lives, we invite you to apply for the position of Scheduling Coordinator. We offer competitive compensation, benefits package, and opportunities for professional growth. Please submit your resume for immediate consideration. We hope to have you on our team!

• Please NO walk-ins or phone calls. Respond directly from this ad to be properly prescreened by our outside consultant

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Compensation:

Excellent hourly pay based upon prior dental front experience.

Benefits:

Medical, Holidays, PTO, Orthodontic Treatment, 401k,

Sick Days Clinical Hours:

(5 DAYS/WEEK) Monday 8:30am-4pm Tuesday 8:30am-5pm Wednesday 9am-6pm Thursday 8am-5pm Friday 8am-4pm

JOB REQUIREMENTS

• At least 2 years front dental experience is required
• Basic front office administration experience such as answering phones, scheduling patients, computers, and patient care required
• Good basic math skills and the desire to cross train to back up financials when needed. Knowledge and experience in processing dental or medical claims preferred
• Knowledge of medical terminology and procedures is a plus
• Steady work history required (we prefer someone that doesn't hop job to job)
• Verifiable past work references required
• Excellent communication in English and computer skills required
• Fast learner and multi-tasker required
• Outgoing, positive, upbeat and friendly personality required
• Ability to work independently and be a strong team player required
• Strong work ethics with a proven track record of reliability required
• Reliable transportation required
• Knowledge in Orthodontic Practice Management Software Dolphin Management would be great, but willing to train Position Responsibilities but not limited to:
• Answering phone calls and responding to inquiries from patients, doctors, and other medical staff
• Backing up the Financial Coordinator when needed
• Scheduling appointments and coordinating with patients and medical professionals
• Managing the scheduling system and ensuring accurate and up-to-date information
• Rescheduling appointments as necessary and notifying patients of any changes
• Collaborating with other departments to coordinate patient care and ensure smooth operations
• Maintaining confidentiality of patient information and following HIPAA guidelines
• Providing excellent customer service and addressing any concerns or issues raised by patients

Job Type:

Full-time Pay:

$28.00

• $30.

00 per hour

Benefits:

401(k) Employee discount Health insurance On-the-job training Paid sick time Paid time off Application Question(s): What is your asking hourly pay rate?

Experience:

Dental administrative: 2 years (Required)

Work Location:

In person