Senior Director, Health Care Client Partner

We are seeking a Senior Director, Health Care Client Partner to serve as the "CEO" and P&L owner of one or multiple client accounts, owning senior-level client relationships and successfully ensuring the quality, integrity, value and financial metrics of the portfolio. Our ideal candidate will also act as the primary point of contact for Clients, Delivery Teams, Technology Practices and Consulting Teams within the Life Sciences Business Unit. This role involves developing and implementing account strategies, architecting and overseeing delivery approaches, building successful relationships and owning business results. Req# 1025899746 Responsibilities Manage all commercial aspects of the client and/or portfolio accounting including revenue, profitability, contracts, pricing and forecasting Serve as our clients' first line of contact and trusted advisor, providing leadership across joint EPAM-client teams while ensuring optimal levels of productivity, service, communications and quality Bring creativity, curiosity and innovation with a positive energy to help clients not just execute on their current programs, but also realize new business and technical opportunities tied to their mission and strategy Engage with senior and C-level stakeholders across all areas of the business on a regular basis, delivering a continuous flow of business building and improvement ideas, while securing relationship and performance feedback Apply current digital and industry domain experience to clients and the Business Unit, staying abreast of emerging trends, unique opportunities and challenges, and proactively develop opportunities for them Align with the BU Head and other Portfolio owners, Client Partners, Practice Leads, Delivery Managers and Senior Leadership to co-develop/support account plans and strategies for delivery, client satisfaction and growth Shape solutions that bridge strategy and plans to real-world execution, properly scoping/pricing engagements with delivery team counterparts, establishing optimal operating models and project team organization, and leading the transition from the sales process to the delivery phase Open new opportunities and close contracts including support of sales/pre-sales activities by assessing opportunities, responding to RFPs, creating proposals and presentations Requirements 15+ years of demonstrated track record of developing and growing client relationships and leading teams delivering end-to-end solutions within a software development or management consulting organization 5+ years working in a Life Sciences environment, preferably within Research / Drug Discovery, Clinical Development and/or Commercial Knowledge of technology, business models, subject matter and trends within Biotech and Pharma industries, with particular interest in Digital Transformation + Execution, Agile/DevOps and Big Data Skills in Analytics and demonstrated track record for solving challenging scientific, business and technical problems and making complex things simple Understanding of human-centered design, compelling user experience and how these tie to technical solutions Experience managing and monitoring performance metrics across large-scale accounts and account portfolios in a clear and quantified way Capability to effectively balance account management, business development and sales activities Superb verbal and written communication, with seasoned presentation skills and proven ability to determine sales messaging, participate in orals and lead negotiations Proven ability to manage large and complex client engagements under high stress and competition to successful completion Strong leadership, people development skills and passion to recruit, counsel, develop and retain staff This Remote Position Cannot be Performed in New York City. EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our clients, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential. Engineer the Future with a Career at EPAM Applications will be accepted on a rolling basis. In accordance with the LA County Fair Chance Ordinance, you may find a copy of the Notice containing a summary of the Ordinance's key provisions here: Concept FCO Posting 8 27 24 (lacounty.gov) Applicants and Employees in

Unincorporated Los Angeles County:

The Los Angeles Fair Chance Ordinance (LAFCO) requires employers conducting criminal history checks for applicants or employees to state the job duties for which certain criminal history may have a direct, adverse and negative relationship. For this position, these job duties include: engaging with clients, employees, and other third-parties (including the general public); accessing company and client information, IT systems and infrastructure, assets, property, and products, including proprietary coding, programs, applications, and data; and appropriately handling such information, including company and client confidential and personal information. For this reason, certain criminal history may result in the withdrawal of a condition offer of employment. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the LAFCO and the California Fair Chance Act. EPAM welcomes all applicants and will consider qualified candidates with criminal history such as arrest and conviction records in a manner consistent applicable law, including the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring. EPAM will not provide new H-1B visa sponsorship for this position. Candidates with existing transferable H-1B status may be considered. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Why Choose Us 2023 Most Loved Workplace 2024 Best Place to Work 2024 2024 Sitecore's Partner Experience Awards