Lead Behavioral Health Coordinator

SUMMARY:

Under the supervision of the HSTEAM Manager, the Lead HSTeam Coordinator provides high-intensity behavioral health support and rehabilitative services for residents of Harvey West Studios. This role is dedicated to clinical stabilization, psychiatric symptom management, and independent living skills training. As a Lead, they provide functional oversight for behavioral health documentation and act as the clinical "Zone Lead" for HSTeam staff agency-wide.

BEHAVIORAL HEALTH & REHABILITATIVE DUTIES

Clinical Stabilization & Site Support Symptom Management:

Provide individual and group support focused on managing psychiatric symptoms, distress tolerance, and emotional regulation within a permanent supportive housing environment.

Rehabilitative Training:

Provide direct training and assistance with Activities of Daily Living (ADLs) to ensure residents can maintain their independent housing units safely and successfully.

CalAIM Documentation:

Responsible for the development and maintenance of "Problem Lists" and care plans that meet current standards for Medical Necessity within the County EHR.

Crisis Leadership:

Act as the lead site responder for behavioral health crises, utilizing trauma-informed care and NVCI (Non-Violent Crisis Intervention) techniques to maintain site safety and prevent hospitalization.

Medication Support Coordination Clinical Interface:

Coordinate closely with the Harvey West RN and external providers to monitor medication adherence and effectiveness.

Medical Monitoring:

Assist residents in identifying and reporting side effects and coordinating medical appointments to ensure holistic health stability.

LEADERSHIP & FUNCTIONAL ZONE RESPONSIBILITIES

Documentation & Quality Assurance Clinical Mentorship:

Provide technical guidance to HSTeam staff on writing high-quality progress notes that accurately reflect rehabilitative goals and clinical outcomes.

Service Tracking:

Reviews site-specific data to ensure the team is meeting the requirement of tracking 100% of behavioral health service units in the County EHR for revenue projection purposes.

Site Onboarding:

Leads clinical orientation for new behavioral health hires at Harvey West, ensuring they understand the unique acuity and safety protocols of the site.

Functional Zone Integration County Liaison:

Represents the behavioral health team in coordination meetings with County Behavioral Health and Full-Service Partnership (FSP) clinicians.

Resource Expert:

Acts as the "Zone Lead" for behavioral health resources in Santa Cruz County, maintaining an updated directory of dual-diagnosis support groups, recovery resources, and specialized therapy providers.

QUALIFICATION REQUIREMENTS

Education:

B.A. or B.S. in Social Work, Psychology, or a related field.

MHRS Status:

Preferred (qualified to provide Mental Health Rehabilitation Services).

Experience:

3+ years in community-based mental health or social services. Experience with high-acuity behavioral health populations and clinical documentation is required.

Certification:

Valid First Aid/CPR and NVCI (Non-Violent Crisis Intervention) certification (or ability to obtain within 30 days of hire).

Skills:

Strong knowledge of trauma-informed care and the "Housing First" model. Proficiency in Electronic Health Record (EHR) systems.

Pay:

$28.00 - $28.50 per hour

Benefits:

401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person