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Front Office Patient Care Coordinator
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Cura Behavioral Health
Santa Monica, CA (In Person)
$56,160 Salary, Full-Time
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Job Description
Front Office Patient Care Coordinator Cura Behavioral Health Santa Monica, CA Job Details Part-time | Full-time $24 - $30 an hour Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Teamwork Outpatient clinic experience Outpatient Outpatient facility experience Administrative experience Health insurance Mental health facility experience Bachelor's degree Patient care Clinical documentation Organizational skills Patient interaction Full Job Description Join a Compassionate Mental Health Team Cura Behavioral Health is seeking a compassionate, organized, and patient focused Front Office Patient Care Coordinator to support our growing behavioral health practice. This role is ideal for someone with strong patient communication skills, insurance verification experience, and a passion for delivering exceptional patient centered care. As one of the first points of contact for our patients, this position plays an important role in creating a welcoming, supportive, and professional experience for individuals seeking mental health treatment. Key Responsibilities Answer incoming calls, text messages, emails, and patient inquiries with professionalism and compassion Coordinate scheduling for psychiatric evaluations, follow up appointments, TMS treatments, and consultations Verify insurance benefits, eligibility, copays, and authorization requirements accurately Assist patients with onboarding, intake paperwork, appointment preparation, and treatment coordination Maintain timely communication and follow up to support continuity of care and positive patient outcomes Document patient information accurately within EMR and scheduling systems Process copays and assist with front office administrative workflows Collaborate closely with providers and team members to support high quality patient care and office operations Qualifications Previous experience in a medical office, behavioral health, or patient care coordination role preferred Experience with insurance verification of benefits Strong communication, multitasking, and organizational skills Professional, dependable, compassionate, and team oriented Experience with EMR systems and scheduling platforms Why Join Cura Behavioral Health? At Cura Behavioral Health, compassion is the cornerstone of our culture. We are committed to supporting both our patients and our team through collaboration, professionalism, and innovative mental health care services. As our organization continues to grow, we are looking for team members who are passionate about helping others and creating meaningful patient experiences every day.