Patient Care Coordinator Front Office

Patient Care Coordinator - Front Office Apex Foot & Ankle Institute Thousand Oaks, CA Job Details Part-time | Full-time $20 - $27 an hour 17 hours ago Benefits Opportunities for advancement Qualifications Availity Medical documentation Private practice experience Interpersonal skills Greeting customers HIPAA Attention to detail Patient interaction Clean workspace maintenance Care coordination

Full Job Description About Us:

At Apex Foot & Ankle Institute, we pride ourselves on delivering high-quality patient care in a supportive, respectful, and fast-paced environment. Our staff plays a critical role in how our patients experience our clinic — from the first phone call to check-out. We value professionalism, accountability, dedication, teamwork, and kindness, and we genuinely support one another to keep the clinic running smoothly.

Position Overview:

We are seeking an upbeat, dependable, detail-oriented, and positive Patient Care Coordinator/Front Office Assistant who enjoys working with people, thrives in an organized setting, and takes pride in doing things the right way. This is an ideal role for someone who is a fast learner, open to feedback, and genuinely eager to learn and grow within a medical office setting.

What You'll Do:

Assist with administrative and operational tasks such as: Insurance authorizations, Surgery scheduling, Patient forms and documentation Front office support and coordination Welcome patients warmly and check them in and out with accuracy and efficiency Schedule appointments thoughtfully to support smooth clinic flow and minimal patient wait times Verify insurance eligibility and ensure patient demographics are current and complete Answer phones, emails, and faxes professionally and promptly with A-poweredI assistance Collect copayments, balances, and cash payments with accuracy and integrity Communicate clearly and kindly with patients, providers, and staff Assist Medical Assistants as needed with rooming patients and clinic flow support Perform light housekeeping duties, including keeping the lobby and front office area clean, organized, and presentable

Who You Are:

Friendly, professional, and dependable HIPPA Compliant, Organized and detail-oriented, especially with patient information and payments A fast learner who is open to feedback, coaching, and new processes Willing and motivated to learn new skills and take on responsibility Comfortable in a busy clinic environment and able to multitask calmly A true team player who is willing to help where needed Positive attitude and strong work ethic Prior Patient Care Coordinator or office assistant experience is preferred but not required for the right candidate

Schedule & Availability:

Clinic days are Monday, Tuesday, and Thursday Shifts may be up to 10 hours per day Clinic days and hours may occasionally change based on physician schedules Flexibility is required 28-32 hours per week

Compensation:

Hourly pay range: $20.00 - $27.00 , based on experience and qualifications Performance and pay reevaluation after 90 days

Why You'll Like Working Here:

Supportive, team-oriented work environment Leadership that values communication, accountability, and growth Clear expectations and structured workflows Opportunity to develop valuable healthcare administrative skills and advancement in the medical field Competitive pay with growth potential

Job Types:

Full-time, Part-time Pay:

$20.00 - $27.00 per hour

Benefits:

Opportunities for advancement Application Question(s): What interests you about our practice?

Shift availability:

Day Shift (Preferred)

Work Location:

In person