Front Desk Coordinator / Patient Experience Specialist

Front Desk Coordinator /

Patient Experience Specialist Company:

SALON BALES

Location:

Vallejo, CA About

SALON BALES SALON BALES

is a physician-owned medical practice providing Hair, Skin, Wellness services. We are committed to creating a professional, welcoming environment where every patient receives exceptional care and service. We are seeking a Front Desk Coordinator who is organized, dependable, and passionate about delivering outstanding customer service. Responsibilities Welcome patients and visitors with professionalism and warmth. Answer incoming phone calls, text messages, and emails. Schedule, confirm, and manage appointments. Check patients in and out. Collect payments and maintain accurate records. Verify patient information and complete intake paperwork. Maintain a clean, organized reception area. Coordinate with providers and clinical staff to ensure smooth patient flow. Educate patients on memberships, promotions, and available services. Assist with inventory, administrative tasks, and daily office operations. Protect patient privacy and maintain confidentiality. Qualifications High school diploma or equivalent required. Minimum 1 year of customer service or front desk experience preferred. Medical office, med spa, dental, salon, or hospitality experience is a plus. Strong communication and interpersonal skills. Excellent organizational and multitasking abilities. Comfortable using computers and scheduling software. Professional appearance and positive attitude. Ability to work independently and as part of a team. Preferred Experience Medical office scheduling Electronic Medical Records (EMR) Aesthetic Record (preferred but not required) Microsoft Office or Google Workspace Cash handling and payment processing Sales or membership enrollment Benefits Competitive hourly pay (based on experience) Employee discounts on eligible services and products Professional development opportunities Positive, collaborative work environment Opportunity for advancement as the practice grows Schedule Tuesday-Friday Occasional Saturdays as needed How to Apply Please submit your resume through Indeed. Qualified candidates will be contacted to schedule an interview.

SALON BALES

is an equal opportunity employer and values diversity in the workplace.

Pay:

$16.90 - $22.00 per hour

Benefits:

Employee discount Flexible schedule Flextime Free parking On-the-job training Paid orientation Paid training Professional development assistance

Work Location:

In person