Patient Care Coordinator for Naturopathic Medical Office

Job Description We are looking for an extraordinary Patient Care Coordinator to complement our naturopathic medical practice in Walnut Creek. We are seeking an FT-experienced, positive, energetic patient coordinator who thrives on running a productive, upbeat front desk and managing the scheduling needs of our five Doctors! Our practice specializes in Naturopathic Oncology, IV therapy, Chronic conditions, and Women's Health. Position Overview Working under the supervision of the Office Manager, this person will be responsible for the practice's day-to-day operations, including patient care and follow-up, all front desk responsibilities, including heavy phones and emails, and all manner of administrative and patient relations. This position requires excellent customer service skills, great attention to detail, superb organizational skills, and the ability to take ownership of coordinating and managing our busy schedule fully. Only qualified candidates who are seriously interested in a long-term position need to apply. The practice is continually growing, and we're seeking a person who can grow and adapt along with us. Please provide a cover letter with your resume. In your cover letter, please let us know what has motivated you to apply for this position. Patient Care Coordinator Responsibilities Answer the phone and schedule appointments Manage email and EMR communication Check patients in and out, print invoices, and process payments Manage patient files to ensure all necessary information is present for upcoming appointments Anticipate the needs of the practice and promptly communicate with your team to ensure all needs are considered and met Qualifications Great initiative and follow-through Superb organizational skills and attention to detail Ability to anticipate the needs of the patients and practice Interest in natural medicine and healthy living Strong telephone and interpersonal skills with a professional/welcoming demeanor Problem solver with excellent organizational and follow-through skills Ability to juggle multiple priorities and switch gears quickly Requirements 3+ years of experience in administrative, front office, and reception a must! We are striving to be a paperless practice, so excellent computer skills are mandatory. 2+ years of experience in a medical office setting 2+ years of experience in a complementary or alternative medical office is a plus. How to Apply Please respond with your resume and cover letter. We look forward to meeting you. Compensation $25.00-28.00/hr plus benefits after 90 days Schedule Monday

• 8:30am
• 5:30pm Tuesday
• 8:30am
• 5:30pm Wednesday
• 8:30am
• 5:30pm Thursday
• 8:30am
• 5:30pm Friday
• 8:30am
• 2:30pm Benefits 401(k) Health Stipend Paid time off Paid Holidays Experience Customer service: 3 years (Required)

Administration:

3 years (Required) Medical office: 2 years (Required)

Job Type:

Full-time Pay:

$25.00

• $28.

00 per hour

Benefits:

401(k) Health insurance Paid time off

Experience:

Customer service: 3 years (Required)

Administration:

3 years (Required) Medical office: 2 years (Required) Ability to

Commute:

Walnut Creek, CA 94598 (Required)

Work Location:

In person