Senior Director Practice Operations

Senior Director Practice Operations UCHealth - 3.7 Aurora, CO Job Details Full-time 14 hours ago Benefits 403(b) matching Health savings account 457(b) AD&D insurance Disability insurance Health insurance Dental insurance Flexible spending account Tuition reimbursement Paid time off Vision insurance Employee discount 403(b) Gym membership Loan forgiveness Pet insurance Qualifications Managing healthcare operations budgets Outpatient clinic experience Expense management Operational management Master's degree Patient experience leadership Budget management in healthcare Outpatient services management Senior leadership Full Job Description The Opportunity Sr. Director of Practice Operations - Primary Care/ Women's Health UCHealth Leprino Building Anschutz Medical Campus The Senior Director of Practice Operations for Primary Care/Women's Health provides strategic and operational leadership for ambulatory primary care and women's health practices across the system. This role is responsible for driving performance, operational excellence, growth, and standardization across practice sites while ensuring alignment with the organization's mission, values, and strategic priorities. In close partnership with physician leaders, administrative leadership, and cross-functional teams, the Senior Director advances access, quality, patient experience, financial performance, and workforce effectiveness across the primary care and women's health service lines. This position is an onsite role and does not offer a hybrid or remote option. Key Responsibilities The Sr. Director of Practice Operations plays a key role in the health system's strategic and operational efforts by: Lead strategic, growth, and operational plans for primary care and women's health in alignment with system priorities. Drive operational performance across practice sites, including access, quality, patient experience, and standardization. Establish performance metrics and lead continuous improvement, regulatory compliance, and change initiatives. Lead, develop, and hold practice leaders and teams accountable for high performance and engagement. Oversee budgets, resource allocation, and cost optimization to support financial and operational goals. Partner with physician, executive, and cross-functional leaders to advance service line priorities and system initiatives. Represent the department in key forums and communicate priorities, progress, and decisions across stakeholders. Candidate Qualifications The successful candidate will bring a combination of strategic leadership, operational expertise, and healthcare management experience to support a complex ambulatory practice environment. Master's degree in healthcare administration, business administration, public health, nursing, or a related field required. Five or more years of progressive leadership experience in healthcare operations, including oversight of ambulatory practices, multi-site operations, budgets, and teams. Demonstrated success improving operational performance, access, patient experience, and financial outcomes in a complex clinical environment. Preferred Experience leading primary care, women's health, or other ambulatory service line operations within a large health system or complex matrixed organization preferred. Demonstrated success leading strategic growth, practice integration, standardization, and operational transformation initiatives. Experience partnering closely with physicians and administrative leaders to drive alignment, accountability, and performance across multiple practice sites. Skills and Traits Strategic thinker with strong business and operational acumen Proven ability to lead and develop high-performing teams Strong financial management and resource allocation capabilities Excellent communication and executive presence Ability to influence and collaborate across diverse stakeholder groups High level of accountability, integrity, and professionalism Skilled in change management and driving organizational improvement Strong problem-solving and decision-making abilities At UCHealth, We Improve Lives Employees are our number one asset. UCHealth promotes a culture that invests in professional success and personal well-being through a comprehensive total rewards program. • Recognition Performance bonus: UCHealth offers an Annual Performance Bonus to recognize employee contributions to our success in quality, patient experience, organizational growth, and financial goals.

Performance-based pay increase:

The Annual Merit Pay Increase recognizes work performance that meets or consistently exceeds performance standards documented through UCHealth's established evaluation process and accounts for increased experience, skills and cost of living.

Market reviews:

All UCHealth positions are reviewed annually to ensure UCHealth base pay aligns with market standards. Base pay rates are adjusted as needed to stay market competitive. Health and well-being Medical, dental and vision coverage. Access to 24/7 mental health and well-being support for employees and dependents. Discounted gym memberships and fitness resources. Free Care.com membership. Voluntary benefits such as accident insurance, critical illness insurance, group legal plan, identity theft protection, pet insurance, auto and home insurance, and employee discount programs.

Time away from work:

Paid time off (PTO), paid family and medical leave (inclusive of Colorado FAMLI), leaves of absence. Employer-provided basic life and accidental death and dismemberment coverage with buy-up coverage options. Employer-provided short-term disability and long-term disability. Retirement and savings 403(b) plan with employer matching contribution. Additional 457(b) plan may be available. Flexible spending accounts for health care and dependent day care; health savings account available when enrolled in high-deductible (HD) medical plan. Education and career growth UCHealth provides access to academic degrees and certificate programs to promote professional and personal growth. Up to 100% of tuition, books and fees paid for by UCHealth for specific educational degrees. Other programs may qualify for up to $10,000/year pre-paid by UCHealth or up to $5,250/year in the form of tuition reimbursement. Access to LinkedIn Learning, which offers thousands of virtual courses and seminars, and internal professional development opportunities. Employees have access to free assistance navigating the Public Service Loan Forgiveness program and submitting their federal student loans for forgiveness. Eligibility for some programs is based on an employee's scheduled work hours. We improve lives. In big ways through learning, healing, and discovery. In small, personal ways through human connection. But in all ways, we improve lives. UCHealth always welcomes talent. This position will be open for a minimum of three days and until a top applicant is identified. UCHealth recognizes and appreciates the rich array of talents and perspectives that equal employment and diversity can offer our institution. As an equal opportunity employer, UCHealth is committed to making all employment decisions based on valid requirements. No applicant shall be discriminated against in any terms, conditions or privileges of employment or otherwise be discriminated against because of the individual's race, color, national origin, language, culture, ethnicity, age, religion, sex, disability, sexual orientation, gender, veteran status, socioeconomic status, or any other characteristic prohibited by federal, state, or local law. UCHealth does not discriminate against any qualified applicant with a disability as defined under the Americans with Disabilities Act and will make reasonable accommodations, when the do not impose an undue hardship on the organization. Who We Are (uchealth.org)