Job Description
Patient Care Coordinator / Office Admin BLU Medical Aesthetics & Wellness Centennial, CO Job Details Part-time | Full-time $19 - $25 an hour 1 day ago Benefits Employee discount Qualifications Customer communication Teamwork Customer service Medical records Attention to detail Organizational skills Retail sales Full Job Description At BLU Medical Aesthetics & Wellness, we believe the client experience begins long before a treatment and continues long after they leave our doors. Every interaction matters, and our front-of-house team plays a huge role in creating the elevated, welcoming, and results-driven experience BLU is known for. We are looking for a Patient Care Coordinator / Office Admin who thrives in a fast-paced luxury aesthetic and wellness environment and understands the importance of professionalism, attention to detail, and genuine client connection. This role is perfect for someone who is highly organized, confident in communication, passionate about the beauty and wellness industry, and excited to help grow a rapidly expanding medical aesthetics and wellness brand. What We Value at BLU At BLU, we operate with intention, professionalism, and heart. We believe luxury is found in the details, how clients are greeted, how they feel throughout their experience, and how well we anticipate their needs before they even ask.
Our team is committed to:
Delivering exceptional client experiences Creating meaningful relationships with our patients Maintaining a polished, organized, and high-end environment Supporting one another through teamwork, accountability, and growth Continuously elevating ourselves and the BLU brand Responsibilities Welcome and check in clients while creating a warm, elevated, luxury experience Answer phones, texts, emails, and DMs professionally and promptly Schedule, confirm, reschedule, and optimize provider schedules Guide clients through services, memberships, treatment plans, promotions, and financing options Support rebooking, retail recommendations, and long-term client retention Maintain accurate client records, intake forms, and consents Ensure front desk, lobby, and patient-facing areas remain clean, organized, and fully stocked Assist with office organization, inventory, ordering supplies, and daily operations Follow up with consultations, leads, cancellations, and missed appointments Support social media engagement, events, marketing initiatives, and brand growth Help maintain a seamless client journey from first interaction through checkout What Sets You Apart You are polished, professional, and highly detail-oriented You stay calm, composed, and solution-focused under pressure You are confident communicating with clients and naturally build trust You understand how to create a luxury experience while remaining personable and genuine You take initiative and ownership rather than waiting to be told what to do You have strong customer service and organizational skills You are motivated by growth, goals, and helping a business succeed Sales, med spa, aesthetics, wellness, or hospitality experience is a plus How You Create Impact You help turn first-time visitors into long-term loyal clients You ensure every client feels seen, cared for, educated, and confident You help increase retention through exceptional service and intentional follow-up You contribute directly to the growth and success of BLU Medical Aesthetics & Wellness You help uphold and elevate the reputation of the BLU brand every single day Environment & Expectations This is a high-standard, growth-focused environment where: Excellence and professionalism are expected Communication is proactive, polished, and solution-oriented Teamwork and accountability matter Personal and professional growth are encouraged Attention to detail is non-negotiable We work hard, support one another, and genuinely love what we do Position Details Part-Time or Full-Time Available Hourly Pay + Commission & Bonus Opportunities Opportunity for growth within the company Must be available for some evenings and Saturdays If you are passionate about aesthetics, wellness, luxury client care, and being part of a supportive, ambitious team, we would love to meet you. Job Types:
Full-time, Part-time Pay:
$19.00 - $25.00 per hour Benefits:
Employee discount Experience:
Customer service: 1 year (Preferred) Work Location:
In person
