Clinical Manager Emergency & Critical Care

Clinical Manager Emergency & Critical Care Kin Veterinary Emergency and Specialty Center Greenwood Village, CO Job Details Full-time $35 - $40 an hour 4 hours ago Benefits Continuing education credits Paid holidays Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Employee stock ownership plan Life insurance Qualifications Animal hospital experience Veterinary emergency care Employee relationship building Hiring Recruiting Emergency medicine Emergency room experience Acute care Animal emergency care Full Job Description We are seeking a Clinical Manager to join our team as we prepare to open a state-of-the-art, independent emergency and specialty hospital in south Denver in 2026. We will offer 24/7 emergency care and a full range of specialty services. Our vision is to build a collaborative, value-driven culture that champions clinical excellence, client-centered care, and employee wellbeing. Kin is proud to support employee ownership via a long-term transition to an Employee Stock Ownership Plan (ESOP) to promote wealth-building and sustainability for all full-time team members. Job Summary The Clinical Manager is a key clinical leadership role responsible for supporting the daily operations, team development, and clinical excellence within the Emergency and Critical Care departments. Reporting to the Hospital Director and partnering closely with the Medical Director and service-specific DVM leaders, this individual will lead technician and assistant teams, ensuring high-quality patient care, operational efficiency, and a cohesive, collaborative culture. This role is vital in bringing Kin's core values to life: Connection, Kindness, and Integrity while supporting our mission to deliver world-class veterinary care through shared ownership and accountability. This is a full-time, exempt position with a typical schedule of approximately 40 hours per week. Due to the nature of our 24/7 specialty and emergency hospital, leaders are expected to maintain flexibility in their schedules to support all shifts, team members, and operational needs. Occasional evenings, weekends, holidays, and on-call responsibilities may be required. We are committed to creating sustainable schedules that support both hospital operations and leader well-being. Key Responsibilities Leadership & Clinical Operations

• Oversee day-to-day clinical support operations across assigned specialty services
• Partner with DVM leaders to ensure best-in-class patient care, workflow efficiency, and case management
• Support the development and implementation of service-specific protocols and standards of care
• Ensure seamless coordination between departments to promote continuity of care
• Identify and resolve workflow challenges to improve patient outcomes and team efficiency[LA2]
• Participate in regular leadership meetings with the HD, MD and other leaders in the hospital. Team Leadership & Development
• Directly supervise RVTs, veterinary assistants, and support staff within assigned services
• Lead hiring, onboarding, training, and performance management in partnership with the Hospital Director
• Foster a culture of accountability, collaboration, and continuous learning
• Provide coaching, mentorship, and career development opportunities for clinical team members
• Support the growth of advanced technical skills, including specialty-level competencies Culture & Engagement
• Champion Kin's core values of Connection, Kindness, and Integrity in all interactions
• Build strong, trusting relationships across departments and with referral partners
• Promote a psychologically safe and inclusive work environment
• Recognize and celebrate team contributions and successes
• Support employee engagement and retention initiatives Operational Excellence
• Ensure appropriate staffing levels and scheduling to meet patient care demands[LA3]
• Manage payroll expectations set by the HD
• Submit payroll for managed services.
• Monitor workflow efficiency, patient throughput, and service utilization
• Partner with leadership to track and improve key performance indicators (KPIs)
• Support inventory management, equipment utilization, and supply needs within services
• Assist in the development of scalable processes as the hospital grows Quality, Compliance & Patient Safety
• Maintain adherence to all regulatory and safety standards (OSHA, DEA, AAHA where applicable)
• Ensure proper handling, documentation, and administration of medications and treatment
• Promote a culture of patient safety, including error prevention and continuous improvement
• Participate in incident review and quality improvement initiatives Client & Referral Experience
• Support exceptional client communication through clinical teams
• Ensure compassionate, consistent, and transparent interactions with pet owners
• Collaborate with DVMs to support referral partner relationships and continuity of care
• Assist in service recovery efforts when needed[LA4] [CE5]
• Address and resolve client concerns in a timely manner Qualifications
• Registered Veterinary Technician (RVT, CVT, or LVT) required
• Minimum 3+ years of experience in a veterinary specialty and/or emergency setting
• Prior leadership or supervisory experience strongly preferred
• Advanced technical skills in one or more specialty disciplines (e.g., anesthesia, ECC, surgery, oncology)
• Strong understanding of specialty workflows and hospital operations
• Exceptional communication, leadership, and organizational skills
• Ability to thrive in a fast-paced, collaborative, start-up environment
• Passion for team development, patient care, and veterinary medicine Benefits
• Competitive salary
• Comprehensive health, dental, and vision insurance, 401k, employee pet discount
• Paid time off and
• Participation in the ESOP
• Leadership continuing education support Equal Opportunity Employer Kin Veterinary Emergency and Specialty Center is an equal opportunity employer and welcomes applications from all qualified individuals regardless of race, religion, gender, sexual orientation, or disability.

Pay:

$35.00 - $40.00 per hour

Benefits:

401(k) Continuing education credits Dental insurance Employee discount Employee stock ownership plan Health insurance Life insurance Paid holidays Paid time off Vision insurance

Work Location:

In person