Front Office Administrator - Oral Surgery Reception

Front Office Administrator - Oral Surgery Reception Dental Implants & Oral Surgery of Longmont - 5.0 Longmont, CO Job Details Part-time | Full-time $27 - $29 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Paid sick time Qualifications Patient scheduling systems Teamwork Medical office management Serving clients Dental receptionist Maintaining patient confidentiality Writing skills Ostomy Management Specialist High school diploma or GED Computer skills

Full Job Description Title:

Front Office Administrator Reports To:

Front Office Lead Department:

Dental Implants & Oral Surgery of Longmont Hours:

This position can accommodate 24 hours (part time) to 32 hours (full time) per week, dependent on candidate needs Position Summary The Front Office Administrator is the first point of contact for patients and visitors, serving as a representative of our practice with professionalism and warmth. This role is responsible for managing all aspects of front office operations, including patient reception, scheduling, appointment verification, and payment collection, while ensuring a smooth and positive experience for every patient. We are seeking a professional who contributes to a positive, respectful workplace through kindness, collaboration, and generosity of support toward colleagues and patients/clients. Essential Responsibilities Greet and check in patients with kindness and professionalism, ensuring accurate demographic and insurance information is collected and updated. Check out patients efficiently, process payments, and review financial arrangements as appropriate. Schedule and confirm appointments according to office protocols. Answer and route phone calls in a professional, friendly manner. Be prepared to inform patients about insurance arrangements, anesthesia requirements, and doctor's advice. Have a general knowledge of procedures to be able to speak to patients by phone or in person Prepare and maintain the majority of patient records, charts, and supporting documentation, ensuring accuracy and confidentiality. Ensure accuracy of health history form, demographics and insurance information. Coordinate with the insurance department to communicate benefits and patient responsibilities. Enter patient charges and reconcile daily transactions; prepare bank deposits and process electronic deposits when needed. Assist with office communication, including email correspondence and distributing daily schedules. Maintain reliable attendance and punctuality. Adhere to the mission of the practice: Our offices are highly regarded in the Boulder and Longmont areas as the preeminent OMS/Implant surgery practice. We deliver highly skilled, integrity-driven patient care in a safe and stress-free environment. We consistently strive to exceed our patients' and referring dentists' expectations. Using an exceptional patient focused approach, we ensure our patients are treated with respect and compassion in a safe and comfortable environment by focused and dedicated professionals. Additional Responsibilities Monitor and maintain an adequate supply of office forms and materials. Send correspondence to referring doctors, including thank-you letters. Participate in front office cross-training opportunities to support the needs of the practice. Perform other duties as assigned.

Qualifications Education:

High school diploma or equivalent required.

Experience:

Front office experience in an oral surgery or dental setting required.

Skills:

Strong oral and written communication skills. Excellent organizational and multitasking abilities. Proficiency with computers, scheduling systems, and standard office software. Commitment to confidentiality and patient service. Demonstrates kindness, empathy, and respect in all workplace interactions Working Conditions This position is based at the front desk of our oral surgery practice, utilizing a computer, telephone system, and standard office equipment. Regular work hours are during the practice's business hours, with weekly hours based on office needs. Ability to communicate, sit for long periods of time, and lift up to 10 pounds is required. Key Success Factors Courteous and welcoming demeanor. Dependable, with a strong sense of responsibility. Ability to work collaboratively as part of a team. Discretion in handling sensitive patient information. Willingness to learn and adapt to evolving office needs.

Compensation and Benefits Wage:

$27 - $29 per hour

Status:

Nonexempt Full Time Benefits:

Comprehensive health insurance package, voluntary opt-in dental and vision coverage, 401(k) with employer match, paid time off, opportunities for bonuses depending on productivity of the practice

Part Time Benefits:

Paid sick leave The employee is expected to comply with all company policies. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.

Colorado Residents:

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Pay:

$27.00 - $29.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance People with a criminal record are encouraged to apply

Experience:

Oral Surgery Office:

1 year (Required) Ability to

Commute:

Longmont, CO 80501 (Required)

Work Location:

In person