Digital Health Operations Coordinator

We are seeking an organized, tech-savvy Digital Health Operations Coordinator to support the daily operations of our modern health facility. In this role, you will bridge the gap between high-quality user support and efficient digital workflows. The ideal candidate excels at managing front-facing client interactions, maintaining accurate electronic databases, and ensuring our administrative processes run smoothly, securely, and efficiently. Will train.

Key Responsibilities User & Client Engagement:

Serve as the primary point of contact, providing a professional, welcoming, and efficient onboarding experience for visitors in person and via digital communication channels.

Database & Scheduling Management:

Coordinate scheduling, user account updates, and data entry utilizing modern proprietary databases, scheduling software, and CRM platforms.

Billing & Account Administration:

Facilitate seamless payment processes, account verification, and data coding, utilizing specialized industry frameworks to process claims and billing efficiently.

Data Privacy & Compliance:

Maintain accurate digital records, ensuring strict adherence to confidentiality standards, information security protocols, and industry regulatory compliance.

Workflow Optimization:

Manage multi-channel communications, digital filing systems, and platform intake procedures to support a highly productive and organized team environment.

Qualifications & Skills Experience:

Prior administrative experience in a digital health, professional service, or fast-paced office environment is highly preferred.

Technical Proficiency:

Comfortable navigating advanced data management software, CRM platforms, and standard productivity tools like the Microsoft Office Suite/Gmail.

Operational Knowledge:

Solid understanding of professional office workflows, account verification processes, and standardized data-entry practices.

Language Skills:

Bilingual proficiency in Spanish and English is required to effectively communicate with and support our diverse user base.

Core Competencies:

Exceptional organizational abilities, strong attention to detail, and a professional, collaborative approach to operational excellence.

Pay:

$19.00 - $21.00 per hour

Language:

Portugese (Preferred)

Work Location:

In person