Care Manager Assistant (Per Diem)

Work Location Orange, California Work Shift Evening

• 08hrs (United States of America) Why CHOC?

At CHOC, we strive to be the leading destination of children's health by providing exceptional and innovative care. We are responsible for the overall health of our community's pediatric population in our hospitals, clinics, and practices. And because of our breadth of care, your career at CHOC can be as diverse and fulfilling as you determine. CHOC's compensation structure, benefits offerings, and career development programs are geared to helping you achieve your professional and personal goals. Apply now to see where your career at CHOC can take you. Environmental Sustainability Statement Driven by the connection between children's health and a healthy environment, we commit to creating a healthcare model that incorporates environmental sustainability aligned with our mission to protect children's health and patient safety. Job Summary The Care Manager Assistant serves as a liaison to connect patients and families to the correct level of service in the healthcare system to ensure optimal health outcomes. Collaborates closely with members of the care team to identify and reduce barriers to care; assist families in locating and accessing resources; and educate families on the importance of accessing care promptly. Pay Range Minimum $25.00 Midpoint $26.00 Maximum $26.00 Rate of pay is determined by various factors, including but not limited to knowledge, skills, competencies, experience, education, as well as position requirements. Experience

Required:

Minimum one year of administrative or clerical experience.

Preferred:

2-3 years of administrative or clerical experience in a medical office setting or hospital based environment with patient and family interaction. Education

Required:

High School Diploma or GED equivalent.

Preferred:

Bachelor's degree in related field. Special Skills

Required:

Ability to work effectively under pressure due to changing priorities, interruptions, high/low census, payer demands and discharge planning demands. Excellent interpersonal communication, including conflict resolution, problem solving and negotiation skills. Clinical knowledge of multiple age groups, medical illness and treatment plans according to disease process, diagnosis and anticipated LOS. Strong organizational and time management skills, as evidenced by capacity to multi-task and prioritize Ability to work independently and exercise sound judgment in interactions with physicians, payers, patients and their families. Demonstrates the knowledge and skills necessary to communicate with third party payers to obtain authorization for the appropriate treatment setting for patients requiring medical, psych and chemical dependency treatment. Ability to work collaboratively regardless of social, economic and cultural backgrounds. Computer skills in using Microsoft Office (Excel, Word, Power Point, Access).

Preferred:

Knowledge of medical terminology, insurance verification and authorization processes. Knowledge of CCS/Medi-Cal regulations and requirements. Knowledge of third party payor requirements to optimize reimbursement. Bi-lingual. Licensure

Required:

None. Work Environments

• Functional Demand:

  Medium
• High energy level Lift and carry 40-50 lbs. Push/pull +
• 150-200 lbs.

(Patients on bed, stretcher) Lateral transfer 150-200 lbs. (ie. Patient) .

Physical Activity Requirements:

Bending, Carry Objects, Climbing, Keyboard use/repetitive motion, Pinching/fine motor activities, Push/Pull, Reaching forward, Reaching overhead, Sitting, Squat/kneel/crawl (Squad & Knee), Standing, Talk or hear, Taste or smell, Twisting, Walking, Wrist position deviation Physical Activity Lifting Lifting (Floor to waist level)

• Constant 67 or more%, Lifting (Floor to waist level)
• Frequent 36-66%, Lifting (Floor to waist level)
• Occasional 0-35%, Lifting (Waist level and above)
• Constant 67 or more%, Lifting (Waist level and above)
• Frequent 36-66%, Lifting (Waist level and above)
• Occasional 0-35%

Sensory Requirements:

Color Discrimination, Depth Perception, Far Vision, Hearing, Near Vision Environment Requirements:

Airborn Communicable Disease, Bloodborne Pathogens, Chemical, Dust Particular Matter, Extreme Noise Levels, Extreme Temperatures, Radiation, Uneven Surfaces or Elevations Non-Discrimination Statement:

CHOC does not discriminate on the basis of age, race, color, religion, national origin, ancestry, marital status, genetic information, disability, sex, gender (including pregnancy, breastfeeding, childbirth, lactation or related medical conditions), gender identity or expression, medical condition, sexual orientation, veteran status, military or uniformed service member status, or other protected characteristics in accordance with state and federal laws. CHOC will consider for employment qualified applicants with criminal histories, in accordance with the Fair Chance Initiative for Hiring. We encourage individuals from all backgrounds to apply for positions at CHOC, even if your experience doesn't align perfectly with the listed qualifications for a particular role, as your unique experience may be a great addition to our culture for another one of our opportunities. If you desire support or accommodations throughout the Talent Acquisition process, please inform your Talent Acquisition Partner. Recognized year after year as national leader in employee engagement, and named one of the best children's hospitals by U.S. News & World Report, this is an exciting time to be at CHOC. Our campus is constantly growing and offering new state-of-the art programs and services as we continue to meet the needs of more than 250,000 children annually, making the opportunities for career enrichment endless. We offer highly competitive salary levels and benefits, but the personal growth and fulfillment you'll find at CHOC, coupled with an inspiring mission to nurture, advance, and protect the health and well being of children, are perhaps the most valuable payouts of all. We hope you will join our dedicated and talented team of associates committed to the highest standards of care and making a difference in the lives of children in Orange County

• and beyond.

Driven by the connection between children's health and a healthy environment, we commit to creating a healthcare model that incorporates environmental sustainability aligned with our mission to protect children's health and patient safety. We're always in search for our next Defender of Childhood! If you don't see a position of interest, or you're simply not ready to apply, feel free to join our Talent Network.