Clinical & Operations Coordinator

OVERVIEW

Join our dynamic team as a Clinical & Operations Coordinator and be part of a growing medical aesthetics and wellness clinic specializing in advanced aesthetic treatments, regenerative medicine, weight loss, hormone optimization, and skin rejuvenation. This is a unique hybrid role that combines: Medical Assistant responsibilities Patient coordination Administrative support Training program support Social media and marketing assistance The ideal candidate enjoys working in a relaxed environment, is comfortable wearing multiple hats, and takes pride in helping a business operate smoothly and efficiently. This position offers opportunities for professional growth as we expand our clinical and educational services.

KEY RESPONSIBILITIES

Clinical Support Assist providers during aesthetic and wellness procedures Prepare treatment rooms before and after appointments Maintain treatment room organization and cleanliness Assist with patient intake and rooming Perform facial treatments (if trained and licensed where applicable) Patient Experience & Communication Welcome and assist patients Answer phones and patient inquiries Schedule appointments and confirm visits Conduct patient follow-up calls and messages Assist with patient education and post-treatment instructions Operations & Administrative Support Maintain inventory and supply levels Assist with ordering supplies Track and complete assigned administrative tasks Maintain accurate documentation and records Utilize company systems and workflows Training Program Support Coordinate medical training events and workshops Assist with practitioner training programs Coordinate training models and logistics Prepare training rooms and materials Support educational events and special projects Marketing & Social Media Support Capture photos and video content during clinic activities Post approved content to social media platforms Assist with content organization and marketing projects Support clinic events and promotional activities

QUALIFICATIONS

Required:

Certified Medical Assistant with experience (2 yr. min.) Experience in aesthetics, dermatology, plastic surgery, wellness, or medical office settings (2 yr. min.) Bilingual (English & Spanish)

Preferred:

Aesthetician License Strong customer service skills Excellent organizational abilities Comfortable with technology and software systems Social media familiarity (Instagram, TikTok, Facebook)

Ideal Candidate Characteristics:

Professional and reliable Detail-oriented Self-motivated Positive attitude Strong communication skills Comfortable multitasking Able to work independently while supporting a team

TECHNOLOGY & SYSTEMS

Experience with the following is helpful but not required: Electronic Medical Records (EMR) Scheduling software Google Workspace Social media platforms Time tracking software Microsoft Office Training will be provided.

COMPENSATION

Competitive hourly compensation based on experience Performance and commission opportunities Professional development opportunities Training and growth within a rapidly expanding organization

Pay:

From $22.00 per hour

Work Location:

In person