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Job Description
Mental Health Office Coordinator Heal To Connect Cape Coral, FL Job Details Full-time $16 - $19 an hour 1 hour ago Benefits Paid holidays Paid time off Qualifications Spanish Teamwork HIPAA English Administrative experience Attention to detail
Full Job Description Job Posting:
Office Coordinator Heal To Connect |
Integrative Psychiatric & Behavioral Health Location:
Cape Coral, FL Schedule:
Monday-Friday, 9:00 AM-5:00
PM Hours:
40 hours per week
Position Type:
1099
Independent Contractor Pay:
$16-$19 per hour, based on experience
Language Requirement:
Bilingual English/Spanish required About Heal To Connect Heal To Connect is an integrative psychiatric and behavioral health practice dedicated to providing compassionate, personalized, and culturally sensitive mental health care to children, adolescents, adults, and families. Our practice focuses on supporting each patient with respect, warmth, and clinical excellence while helping them feel heard, understood, and connected to the care they need. We are a growing practice with a strong commitment to patient-centered service, professionalism, teamwork, and improving access to quality mental health support in our community. Position Summary Heal To Connect is seeking a reliable, organized, and compassionate Bilingual Office Coordinator to join our team. This position is ideal for someone who enjoys helping patients, supporting a clinical team, and maintaining a warm, professional, and efficient office environment. The Office Coordinator will serve as one of the first points of contact for patients and families, helping ensure that communication, scheduling, documentation, and administrative workflows are handled with care and professionalism. Responsibilities The Office Coordinator will assist with daily administrative and patient-support tasks, including: Managing phone calls, voicemails, emails, and patient messages in a timely and professional manner. Scheduling, confirming, and coordinating patient appointments. Assisting patients with intake forms, consent forms, portal access, and general practice questions. Supporting document requests, referrals, records requests, and communication with outside agencies when needed. Helping maintain accurate patient information and administrative records. Coordinating with providers and leadership to support smooth day-to-day operations. Providing bilingual support to English- and Spanish-speaking patients and families. Maintaining confidentiality and professionalism in accordance with HIPAA and practice policies. Qualifications Bilingual in English and Spanish required. Strong communication and customer service skills. Reliable, punctual, organized, and detail-oriented. Comfortable using computers, email, scheduling systems, and electronic health record platforms. Ability to multitask in a busy healthcare environment. Professional, compassionate, and patient-centered attitude. Prior medical office, behavioral health, psychiatric, or healthcare administrative experience preferred but not required. Compensation and Growth Starting pay is $16-$19 per hour , depending on experience. Compensation is reviewed annually, with an annual percentage increase of approximately 2-3% considered based on performance, reliability, professionalism, and practice needs. Benefits Benefits become effective after 90 days of employment and include: One week of paid time off annually, equivalent to 40 hours. Paid holidays, including: New Year's Day Memorial Day Independence Day Labor Day Thanksgiving Day Christmas Day Ideal Candidate The ideal candidate is warm, dependable, professional, and comfortable working with patients and families seeking mental health support. We are looking for someone who is compassionate, organized, and committed to helping Heal To Connect provide excellent care and support to our community. How to Apply Interested applicants may submit their resume to . Heal To Connect | Integrative Psychiatric & Behavioral Health 836 Lafayette Street, Unit #2 Cape Coral, FL 33904
