Patient Access Coordinator

Join Cleveland Clinic Weston Hospital's team of caregivers that remain on the leading edge of technology and education, all while consistently providing patient-centered healthcare. As part of Cleveland Clinic's Florida region, Weston Hospital is recognized as one of the top hospitals in the Miami-Fort Lauderdale and Florida regions. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world . As a Patient Access Coordinator, you will organize the activities and workflow of the Patient Access area. You will be a daily go-to for the team as a first resource for questions and support. You will also shadow in the interview process for new hires and support the onboarding process for new caregivers. Through providing coaching and support to caregivers who help patients, you will help provide the best outcomes possible. This role will allow you to create a foundation in healthcare and explore opportunities at Cleveland Clinic. Your fellow caregivers will encourage you to enhance your skills and explore advanced Customer Service, Clerical or Clinical positions in the future. A caregiver in this position works Monday-Friday from 8 : 0 0AM - 5 : 0 0PM . A caregiver who excels in this role will: Organize and coordinate the activities and flow of work for the patient access area. Assign tasks and monitor performance of and assist in training patient service representative s . Screen candidates, recommend hires , conduct performance appraisals and recommend corrective counseling. Develop, implement and oversee programs to improve appointment utilization such as, reminder, follow-up on no-show/cancellation program. Coordinate activities and resolve operational problems. Adjust caregivers , patients and physicians' schedules to respond to operational problems. Control and audit the reconciliation of day sheets including adjusting statistics in the computer data bank. Produce reports as needed. Minimum qualifications for the ideal future caregiver include: High School Diploma or GED and t wo years of Cleveland Clinic outpatient scheduling experience or equivalent, including interacting with patients, physicians, and other departments on a problem resolution basis OR three years of external outpatient scheduling experience, including resolving patient scheduling and the coordination of the work of others OR Associate Degree and one year of experience OR Bachelor's Degree Preferred qualifications for the ideal future caregiver include: Previous medical office experience

Physical Requirements:

Requires frequent data entry, sitting, standing and walking. Normal or corrected vision, hearing and speech. Occasional lifting or pushing up to 25 pounds.

Personal Protective Equipment:

Follows standard precautions using personal protective equipment as required.

Pay Range Minimum hourly:

$16.47 Maximum hourly: $23.61 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).