Front Desk and Patient Care Coordinator

PhysioCare Physical Therapy (5-star Google-rated, 25+ years) is looking for a people person who can sell-not just schedule. If you're confident, persuasive and comfortable discussing money, this role has bonus earning potential. What You'll Do Answer calls and convert inquiries into booked appointments Greet patients and manage the front desk Collect payments (copays, coinsurances, cash, packages) Confidently explain and sell out-of-network and cash-based care Support clinic flow (light setup, cleaning, laundry) Market the office to physician offices and other businesses Who This if For You're comfortable talking about money and value You've worked in sales, customer service, or a medical, dental, chiropractic, or physical therapy office You're comfortable guiding people to make decisions You're friendly, organized, reliable, and energetic Big Advantage If You Have Medical billing or insurance knowledge Physical therapy, fitness, or healthcare background Pay + Upside Hourly + bonus opportunities for converting calls into cash/out-of-network plan acceptance Apply Send your resume and answer this: "Tell me about a time you turned a hesitant person into a 'yes'. What did you say or do?" Application Question(s): Are you comfortable discussing costs and payment options with patients, including cash-based services? Do you have experience in a front desk, medical office, or customer-facing role? How comfortable are you explaining out-of-network or non-covered services to a patient? Which best describes your experience with handling payments (copays, cash, etc)? Do you have any experience with medical billing and insurance verification? Are you available to work weekdays (Monday-Friday) for 25-35 hrs per week?

Work Location:

In person