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Account Coordinator

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Sun Scientific

Miami, FL (In Person)

$57,200 Salary, Full-Time

Posted 3 days ago (Updated 3 hours ago) • Actively hiring

Expires 7/1/2026

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Job Description

Clinical Field Specialist- MEDICAL DEVICE Full-Time Compensation:
$25-$30+/hour (commensurate with experience)
ROLE OVERVIEW
We are seeking a driven and detail-oriented Clinical Field Specialist to join our growing MedTech team. In this patient-facing, field-based role, you will serve as the primary clinical liaison—partnering with internal teams, healthcare providers, and patients to support every stage of the care pathway: from patient identification and coverage verification through product fitting, education, and outcomes follow-up. Your impact will be defined by clinical expertise, service excellence, and operational follow-through—ensuring patients access therapy and providers can integrate it seamlessly into daily clinical workflows.
WHY JOIN US
Join a mission-driven MedTech organization advancing patient outcomes through clinical partnership, field-based support, and operational excellence. This role offers direct, meaningful impact, every interaction you have improves a patient's access to therapy and a provider's ability to deliver it. Mission-aligned work with visible, measurable patient outcomes Collaborative team environment with strong internal support infrastructure Opportunity to grow your clinical career in a high-impact, field-based MedTech role Competitive hourly compensation with experience-based increases
KEY RESPONSIBILITIES
Patient & Provider Support Deliver on-site clinical support to physicians, nursing staff, and allied health teams through patient evaluation, product ordering, fitting, and follow-up visits Serve as the primary point of contact for patient education on product application, compliance, and outcomes—ensuring confidence and adherence from day one Provide hands-on support in wound care, lymphedema, vascular, rehabilitation, or compression therapy environments as required by territory needs Order Management & Documentation Collaborate with internal support teams to ensure accurate clinical documentation, insurance coverage requirements, and timely order minimizing delays to patient access Maintain precise, up-to-date records of patient status, field activity, and case progress within CRM/documentation systems Clinical Workflow Integration Partner with healthcare teams to build efficient, repeatable protocols for product utilization—reducing friction and improving consistency across provider sites Identify and communicate field-level insights to internal teams to drive continuous improvement in patient experience and operational outcomes Travel throughout assigned region to support patient needs, clinical fittings, and partner facility engagement
QUALIFICATIONS 2-3
years of clinical or patient-facing healthcare experience (e.g., Medical Assistant, Physical Therapist Assistant, Certified Nursing Assistant, or comparable role) Demonstrated ability to deliver hands-on patient support in a clinical or field-based setting with professionalism and compassion Clear, effective communicator with both clinical professionals and patients across diverse demographics Highly organized and self-directed—able to manage multiple active patient cases across geographically dispersed locations without close supervision Comfortable with regional travel including overnight stays and drives of 5+ hours; travel expectation approximately 50-75% of the time
PREFERRED SKILLS & EXPERIENCE
Experience in DME, compression therapy, lymphedema management, wound care, or vascular/rehabilitation settings Familiarity with patient education, clinical fittings, prior authorization, or care coordination workflows Exposure to insurance verification or payer requirements common in DME/HME environments Bilingual proficiency in Spanish is a strong plus to join a team where your clinical expertise creates real-world impact.
Pay:
$60,000.00 - $65,000.00 per year
Benefits:
401(k) Dental insurance Flexible spending account Health insurance Paid time off Vision insurance
Work Location:
In person