Patient Care Coordinator

• Job Overview:

• The Patient Care Coordinator serves as the initial point of contact for patients, delivering outstanding customer service while ensuring the seamless operation of administrative tasks. This role necessitates a blend of administrative competencies and a compassionate approach to patient interactions.

• Key Responsibilities:

• Extend a warm welcome to patients and visitors, assisting them with the check-in and registration processes.
• Manage and coordinate patient appointments, ensuring precise scheduling and timely reminders.
• Maintain and update patient records with a commitment to confidentiality and accuracy.
• Verify patient insurance information and assist with billing inquiries effectively.
• Respond to phone calls and inquiries, providing relevant information regarding services and appointments.
• Execute general administrative tasks such as filing, faxing, scanning, and data entry.
• Process patient payments, manage transactions, and issue receipts.
• Address patient concerns and resolve issues in a professional and empathetic manner.
• Collaborate closely with healthcare providers and other team members to ensure an exemplary patient experience.

• Qualifications:

• High School diploma or equivalent.
• Proficiency in computer systems and software applications, including electronic health records and Microsoft Office Suite.
• Exceptional organizational and multitasking capabilities.
• High level of attention to detail and accuracy.
• Ability to function efficiently in a fast-paced environment and manage stressful situations with composure.
• Capacity to work independently as well as collaboratively within a team setting.
• Effective communication skills, both written and verbal.
• Occasional overtime may be required.

Job Type:

Full-time Pay:

$18.00

• $22.

00 per hour

Benefits:

401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance

Work Location:

In person