PATIENT SERVICES COORDINATOR

Join our team and make a difference in patient care every day!

Location:

Ocala, FL Job Type:

Full Time Position About Us Radiology Associates is a trusted leader in diagnostic imaging and proudly recognized as a Breast Imaging Center of Excellence by the American College of Radiology. We are committed to delivering high-quality, patient-centered care in a supportive and professional environment. Join a collaborative, purpose-driven team making a real impact across our Florida communities through innovation in healthcare. Position Overview We are seeking a Patient Services Coordinator to join our fast-paced outpatient imaging center in Ocala, F L . In this role, you ll be the first point of contact for patients and play a vital part in ensuring a positive and efficient experience. You will handle patient registration, verify insurance information, and provide exceptional customer service in a professional and compassionate manner. Key Responsibilities Greet and assist patients in a courteous and professional manner Collect copays, deductibles, and outstanding balances Review scheduled appointments and radiology orders for accuracy Verify insurance information and obtain necessary authorizations Accurately enter demographic and insurance data into the system Answer multi-line phones and direct calls appropriately Provide excellent customer service, addressing patient needs and questions Qualifications High School Diploma or GED required Minimum 1 year of experience in a medical office or healthcare setting Strong computer and data entry skills Excellent communication and customer service abilities Knowledge of medical terminology preferred Familiarity with Medicare, Medicaid, PPOs, and HMOs a plus Additional Information Equal Opportunity Employer - We comply with all applicable federal, state, and local laws. Drug-Free & Tobacco-Free Workplace - We are committed to a safe and healthy environment. E-Verify Participant - We participate in E-Verify to confirm work eligibility in the U.S.