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Healthcare Front Desk Patient Care Coordinator
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iMind Mental Health Solutions
Port Saint Lucie, FL (In Person)
$35,360 Salary, Full-Time
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Job Description
About us iMind Mental Health Solutions is an outpatient mental health clinic located in Port St. Lucie, Stuart, & Vero Beach FL. We are professional, innovative and our goal is to use evidence-based therapy and alternative methods to assist with mental health care. Responsibilities Greet and assist patients at the front desk, providing exceptional customer service. Manage multi-line phone systems, directing calls, scheduling appointments, check in and check out of patients, and taking messages as needed. Perform clerical tasks such as data entry, filing, and calendar management. Utilize Microsoft Office and Google Suite for administrative duties. Maintain an organized front desk environment, ensuring all patients are attended to. Handle patient inquiries and support, ensuring a positive experience for all visitors. Insurance verification of benefits, experience preferred. MA experience for checking Vitals such as BP and Pulse Ox Schedule includes Part-time & full-time shifts Monday- Saturday Travel between all 3 locations if coverage requested We are seeking a Front Desk Patient Care Coordinator who has experience with administrative duties. insurance verification, billing, electronic health records and is qualified to perform a variety of tasks including scheduling and patient contact. The ideal candidate will have a high school diploma or GED, and is familiar with utilizing standard office equipment including computers, fax machines and scanners. They will also be responsible for interacting professionally with other team members, as well as patients. Excellent communication skills and personality a must.