Home Health Office Coordinator

Location:

Albany, GA Pay Range:

$15.00 - $17.00 per hour

Job Type:

Full-time About the Role We are seeking a high-level Office Coordinator to lead the administrative and operational efforts of our Albany branch. This role is designed for a detail-oriented professional who understands that in home health, "paperwork" is just as critical as "people work." You will ensure our agency stays audit-ready and that our field staff are supported, tracked, and compliant.

Key Responsibilities Staffing & Scheduling:

Proactively manage the master schedule, matching caregivers with clients and ensuring no shift goes uncovered.

Visit & Task Verification:

Review and confirm daily visit logs and task sheets to ensure caregivers are performing all duties outlined in the Plan of Care.

Incident Management:

Serve as the intake point for incident reports. You will ensure all incidents are documented, filed, and escalated to the Director immediately per state guidelines.

Compliance Reporting:

Run and review weekly compliance reports to track missing documentation, expired certifications (CPR, TB, etc.), and unsigned physician orders.

Administrative Oversight:

Beyond scheduling, you will manage general office flow, including answering high-volume calls, scanning medical records, and assisting with basic billing preparation.

Quality Assurance:

Audit client files regularly to ensure all documentation is present, legible, and accurate for state inspections.

Required Skills & Qualifications Industry Knowledge:

At least 1 year of experience in a home health or medical office setting is strongly preferred.

Technical Proficiency:

Must be highly comfortable with computers, specifically with scanning/filing systems and healthcare scheduling software.

Critical Thinking:

The ability to spot discrepancies in task sheets or documentation before they become compliance issues.

Communication:

A professional and authoritative yet empathetic phone presence to manage staff and reassure clients.

Integrity:

Ability to handle sensitive medical information (HIPAA) and incident reports with the highest level of confidentiality.

Pay:

$15.00 - $17.00 per hour

Benefits:

401(k) Health insurance Paid time off Vision insurance

Experience:

Home Health:

1 year (Required)

Clerical Medical:

1 year (Required)

Work Location:

In person