Certified Medical Assistant/Patient Care Coordinator

Exciting Opportunity:

Earn $50,000-$55,000 annually as a Certified Medical Assistant/Patient Care Specialist! Base hourly rate of $21-$23, with bonus potential to reach $55,000!! We are seeking a dedicated and proactive Certified Medical Assistant/Patient Care Coordinator. This dual role combines essential patient-facing responsibilities with customer service and administrative duties. The ideal candidate will be committed to providing exceptional care and service, ensuring a welcoming environment for our patients. This position comes with a base hourly rate plus biweekly bonuses.

Duties and Responsibilities:

Patient Interaction:

Welcome patients by greeting them in person and ensuring a positive first impression. Prepare patients for their healthcare visit by accompanying them to the examination room, providing necessary examination gowns and drapes, and assisting them with positioning for examinations or treatments. Verify patient information through interviews, reviewing medical history, taking vital signs, and confirming the purpose of visits or treatments.

Support Patient Care:

Assist healthcare providers during examinations and procedures, prepare laboratory specimens, perform basic laboratory tests, and administer medications as directed. Educate patients on medication and dietary instructions, addressing any questions or concerns they may have. Complete patient records by documenting examinations, treatments, and test results.

Administrative Duties:

Schedule appointments and direct patients to the appropriate locations. Process payments and manage billing inquiries, ensuring efficient handling of financial transactions. Answer phones promptly (within 3 rings), respond to emails, and handle correspondence as needed.

Sales and Customer Service:

Recognize opportunities to promote and sell our services. Resolve client issues by clarifying concerns, researching solutions, and implementing resolutions while escalating unresolved issues as necessary.

Team Collaboration:

Maintain a safe and healthy work environment by following standards and procedures and complying with legal regulations. Work closely with team members and understand office culture, demonstrating a team-oriented approach.

Qualifications:

Current on all relevant certifications, including CPR Certification. Previous medical experience and EMR knowledge. Excellent verbal communication skills and ability to multitask efficiently. Driven professional with a strong customer service background and a desire to build positive relationships with patients. Data entry skills with a typing speed of 30-40 words per minute. Attention to detail, critical thinking, and leadership skills. Interest in holistic and integrative medicine is a plus.

Education:

A minimum of a 2-year associate degree is required, along with 2+ years of customer service experience. Current on all Certifications CPR Certified Attention to

Detail Working Conditions:

Must be proactive in job responsibilities and report to positions on time. Willingness to travel between our office locations in Brookhaven and Johns Creek. Flexibility to adapt to changing working conditions and remain informed about job responsibilities.

Job Type:

Full-time Pay:

$21.00 - $23.00 per hour

Benefits:

Dental insurance Employee discount Health insurance Paid time off Vision insurance Ability to

Commute:

Brookhaven, GA 30319 (Required)

Work Location:

In person