Site Coordinator
Ricoh USA, Inc
Duluth, GA (In Person)
Full-Time
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Job Description
Site Coordinator Responsible for managing the daily operations of a single-person office site. Oversees a wide range of office services including mail, copy, print, reception, administrative support, and facility coordination while maintaining a professional and efficient workplace environment. Key Responsibilities Manage daily operations of the mailroom reception. Operate office equipment including PCs, copiers, multifunction devices, imaging, and mail processing systems Handle shipping, receiving, sorting, and distribution of incoming and outgoing mail Provide courier service coordination as needed Reception & Administrative Support Answer and route incoming reception calls in a professional manner Greet visitors and manage check-in/check-out processes for visitors and employees Maintain visitor logs and ensure proper security procedures are followed Create and issue employee nameplates and ID badges Perform general administrative tasks and maintain organized office operations Office & Facility Coordination Maintain and reorder office supplies and inventory Support conference room scheduling and coordinate A/V equipment setup Monitor facility conditions, report issues, and coordinate with vendors and building management Assist with contractor coordination and facility-related inspections Customer & Service Management Serve as the main point of contact for customers on-site Ensure delivery of services meets company standards and service level agreements Implement and support RICOH Service Excellence programs Build and maintain strong working relationships with clients and staff Reporting & Operations Create and complete work orders and service requests Track and report operational data and performance metrics Assist with monthly reporting for leadership and customers Ensure efficient use of supplies and cost control Additional Duties Support hospitality services as needed Assist with special projects and additional tasks as assigned Qualifications High school diploma or GED required 1+ years of experience in customer-facing or office support roles Experience in administrative, reception, or facility coordination preferred Basic knowledge of office technology and systems Skills & Abilities Strong customer service and communication skills Ability to multitask in a fast-paced environment Basic technical and problem-solving skills Organizational and time management abilities Professional demeanor and attention to detail Working Conditions Office environment with standard lighting, temperature, and noise levels Mix of sedentary work and physical activity (walking, standing, lifting up to 50 lbs) Frequent use of computers, phones, and office equipment The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.