Patient Care Coordinator

Patient Care Coordinator Location:

Thomaston, GA Job Type:

Full-Time Pay:

Starting at $18.00 per hour About Trek Prosthetics & Orthotics Trek Prosthetics & Orthotics is a family-owned and operated practice dedicated to providing patient-centered, outcome-focused prosthetic and orthotic care throughout Georgia. Every day, we help patients regain mobility, independence, and confidence through compassionate care and innovative solutions. We are seeking a friendly, organized, and motivated Patient Care Coordinator to join our growing team in Thomaston, Georgia. As the first point of contact for many of our patients, you will play a critical role in creating an exceptional patient experience while supporting our clinical team and ensuring smooth office operations. If you enjoy helping people, thrive in a fast-paced healthcare environment, and are looking for opportunities to grow your career, we'd love to hear from you. What You'll Do Answer incoming calls professionally and courteously, responding to inquiries or directing calls appropriately. Welcome patients, families, and visitors with a positive and helpful attitude. Collect, verify, and maintain accurate patient demographic and insurance information. Schedule appointments and coordinate follow-up care as needed. Confirm upcoming appointments according to company procedures. Perform pre-visit chart audits to ensure required documentation and treatment plans are complete. Educate patients and families on insurance requirements, referrals, copays, and necessary paperwork. Follow up with patients regarding outstanding documentation or insurance requirements. Collect patient payments and required documentation based on insurance benefits and coverage. Maintain accurate, timely, and thorough documentation within the patient record system. Support clinical staff and contribute to an efficient, patient-focused office environment. QualificationsRequired High School Diploma or GED. Strong customer service and communication skills. Excellent organizational skills and attention to detail. Ability to prioritize tasks and manage multiple responsibilities in a fast-paced environment. Professional, compassionate, and service-oriented attitude. Preferred One to two years of medical office, healthcare, or patient-facing experience. Experience working with electronic medical records (EMR), preferably Nymbl. Knowledge of insurance verification, referrals, and medical office workflows. Why Join Trek? Family-owned company with a supportive, team-oriented culture. Meaningful work that positively impacts patients' lives. Opportunities for professional development and advancement. Stable Monday-Friday schedule with no weekends. Growing organization with long-term career opportunities. Benefits Competitive pay Paid Time Off (PTO) Paid Holidays Medical Insurance Dental Insurance Vision Insurance 401(k) Retirement Plan Career Growth Opportunities Schedule Monday-Friday 8:00 AM - 5:00 PM Work Location In-person at our Thomaston, GA office. Join Trek Prosthetics & Orthotics and become part of a team committed to helping patients live more active, independent lives through exceptional care and service.

Job Type:

Full-time Pay:

From $18.00 per hour Ability to

Commute:

Thomaston, GA 30286 (Required)

Work Location:

In person