Hospitality Director

Hospitality Director Field Day Brewing Co. Des Moines, IA Job Details Full-time From $100,000 a year 1 day ago Benefits Paid parental leave Health insurance Dental insurance Paid time off Parental leave Employee discount Opportunities for advancement Qualifications Managing hospitality teams Team development Team management Hospitality management Full Job Description Field Day Brewing Co., the first and only brewery in North Liberty, IA, is seeking an experienced Hospitality Director to lead and elevate our taproom operations. As the Hospitality Director of Field Day Brewing Co., you will be responsible for building systems that support exceptional guest experiences, strong team performance, and consistent operational execution. This role focuses on developing scalable hospitality standards that allow Field Day to grow beyond our current location and into future markets. You will work closely with the Taproom leadership team, culinary leadership, brewery team, and executive leadership to ensure operations run efficiently while delivering a memorable and welcoming guest experience. What is Field Day Brewing Co.? Field Day Brewing Co. is the first and only brewery in North Liberty, IA, excited to reframe and disrupt the traditional view of breweries by pairing exceptional hospitality with world class beer. We have established ourselves as the premier lager brewery in Iowa while executing everything from hazy IPAs, bold barrel-aged stouts, to fruit forward sours. In addition to our craft beer program, we offer a full service restaurant with a menu prepared on site. Field Day is a place where guests can gather, relax, and enjoy great food, beverages, and hospitality. As Field Day continues to grow, our vision includes expanding our hospitality driven taproom experience into new markets such as Des Moines and Kansas City. Why Join Field Day Brewing Co.? At Field Day Brewing Co., we're building more than a brewery. We're creating a hospitality driven destination focused on exceptional guest experiences, strong team culture, and operational excellence.

What we offer:

Competitive compensation based on experience Leadership growth and advancement opportunities Collaborative and people focused culture Ongoing training and professional development Compensation Starting base salary of $100,000 annually and up depending on experience. Benefits & Perks Shift meals during scheduled shifts Paid Time Off Paid Parental Leave Medical insurance options with Field Day covering 90% of employee premiums Dental insurance options Employee Discount 25% employee food discount for you and one guest 25% off beverages for employees 25% food discount at Craft Concepts restaurants across Iowa, Nebraska, Kansas, and Missouri (Sunday-Thursday) 50% off Field Day merchandise Position Overview The Hospitality Director is responsible for leading the guest experience strategy and taproom hospitality operations for Field Day Brewing Co. This role partners closely with leadership teams to strengthen service standards, improve operational systems, and support future company growth. This position plays a key role in building scalable hospitality processes, developing leaders, and ensuring every guest interaction reflects the Field Day brand. Core Responsibilities Lead day to day hospitality execution within the taproom environment Build and improve systems that support consistency, efficiency, and guest satisfaction Partner with taproom leadership to maintain strong service standards and accountability Support hospitality focused initiatives that improve team performance and operational flow Coach and develop FOH leaders and management teams Assist with hiring, onboarding, and leadership development efforts Monitor labor performance, guest feedback, and operational execution Collaborate with brewery, culinary, and marketing teams to align guest experience initiatives Oversee execution of events, promotions, and beer release experiences Maintain cleanliness, organization, and hospitality expectations throughout operations Create and improve training materials, systems, and SOPs Identify operational opportunities related to staffing, systems, and service execution Participate in leadership meetings and contribute operational improvement ideas Ensure compliance with alcohol service laws, safety standards, and company policies Support additional operational needs as business demands evolve Success Metrics This role will be evaluated on: Guest experience and online feedback Service consistency and hospitality standards Labor management and operational execution Team engagement and leadership development Event traffic and guest participation Taproom and to-go beer sales growth What We're Looking For Minimum 3 years of leadership experience within hospitality, restaurant, or brewery operations Strong operational awareness and systems oriented mindset Proven experience developing teams and leadership accountability Comfortable in fast paced, high volume environments Strong communication, organization, and problem solving abilities Experience creating SOPs, training systems, or scalable operational processes preferred Beer knowledge appreciated but not required Ability to obtain I-PACT certification Ability to obtain ServSafe certification within 30 days Ability to stand/walk for extended periods Ability to lift up to 50 pounds Expectations Demonstrate professionalism, accountability, and reliability Maintain schedule flexibility including evenings, weekends, and holidays Lead in alignment with Field Day Brewing Co. core values Communicate effectively with team members and leadership Stay adaptable and solution focused in a dynamic hospitality environment Support future company growth and expansion initiatives Field Day Brewing Co. is an equal employment opportunity employer #hc244642