Clinic Administrator - Singing Hills & South Sioux Family Medicine Clinics

Clinic Administrator - Singing Hills & South Sioux Family Medicine Clinics Sioux City, IA Job Details Full-time 1 day ago Benefits Paid holidays Disability insurance Health insurance Dental insurance Tuition reimbursement Paid time off Adoption assistance Parental leave 401(k) matching Pet insurance Qualifications Collaborate with healthcare professionals Employee onboarding Accounts receivable Strategic management Master's degree in business Clinical program implementation Accounts payable Operations management Achieving HIPAA compliance Managing healthcare operations budgets ICD coding Computer literacy Maintaining patient confidentiality Healthcare Administration Staff scheduling Regulatory compliance Bachelor's degree in business HIPAA Employee retention Clinic experience Payroll management Improving operational efficiency Patient service Performance management Patient safety Master's degree Administrative experience Healthcare Management Team development Preventive health (patient care) Hiring Clinical staff training Supervising experience Bachelor's degree Team management Decision making Financial control management Quality improvement Employee relations management Healthcare management CLIA regulations Healthcare team management Bachelor's degree in healthcare administration Healthcare financial management Computer skills Budget management in healthcare Business Administration Office management Senior level Onboarding process management Business Care coordination Leadership Communication skills Staffing management Overseeing training Staff development Family medicine

Full Job Description Overview:

UnityPoint Clinic Clinica Administrator Singing Hills Family Medicine + South Sioux City Family Medicine Sioux City, IA Monday-Friday 8AM-5PM + roating weekend Full-time + benefits Why UnityPoint Health?: At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members. Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in.

Here are just a few:

Expect paid time off, parental leave, 401K matching and an employee recognition program. Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members. Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family. With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together. And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities:

We are seeking a highly motivated and experienced Clinic Administrator to oversee the daily operations of our family medicine clinic in West Des Moines. This role is responsible for driving operational performance, ensuring an exceptional patient experience, and maintaining financial and regulatory compliance across a comprehensive primary care setting. The ideal candidate is a strong leader who thrives in a fast-paced healthcare environment and is passionate about delivering high-quality, patient-centered care while improving clinic efficiency and outcomes across diverse patient populations. Oversee all day-to-day clinic operations with full accountability for performance, efficiency, and patient experience across a full-spectrum primary care practice Coordinate clinic workflows, establish provider and staff schedules, and assess ongoing staffing needs to support continuity of care Supervise, train, and support clinical and administrative staff to ensure high standards in patient care, patient relations, and office procedures Maintain in-depth knowledge of clinic protocols, preventive care guidelines, chronic disease management processes, and ensure consistent implementation Monitor and improve operational performance, quality metrics, patient outcomes, and patient satisfaction Manage clinic financial operations, including accounts payable and receivable, payroll reporting, budgeting, and review of financial statements Support budget development and monitor financial performance against established goals Identify and resolve operational challenges while ensuring alignment with organizational policies and best practices in primary care delivery Serve as a liaison between providers, care teams, staff, and leadership to ensure effective communication and coordination of care Lead hiring, onboarding, and training of new employees, and support ongoing staff development and retention Partner with medical leadership on performance management, provider support, and employee relations matters Foster a positive, team-oriented culture focused on accountability, collaboration, patient-centered care, and continuous improvement Plan and lead regular staff and provider meetings and ensure follow-up on key initiatives and quality improvement efforts Implement organizational and clinic-level strategic initiatives, including population health management and care coordination programs Ensure compliance with all regulatory requirements, including

HIPAA, OSHA, CLIA

(if applicable), and organizational policies Safeguard patient information and maintain secure handling of protected health information Respond to and manage urgent or emergency situations to ensure the safety of patients, staff, and the facility Stay informed on organizational updates, policies, and healthcare regulations to ensure alignment with clinic operations Perform additional duties as needed to support efficient and effective clinic operations

Qualifications:

Bachelor's degree in Business, Healthcare Administration, or a related field required; equivalent combination of education and relevant experience will be considered Master's degree in Business or Healthcare Management preferred 2-3 years of leadership experience required, preferably in a clinical or healthcare operations setting Experience with staff supervision, clinic operations, financial management, and budgeting Knowledge of healthcare administrative processes, including billing, collections, and medical coding (ICD and CPT) preferred Experience with process improvement initiatives preferred Strong leadership, interpersonal, and communication skills (verbal and written) Strong computer proficiency, including familiarity with healthcare systems and standard office software Ability to exercise independent judgment, solve problems effectively, and make sound decisions Knowledge of patient relations and personnel management principles Ability to work collaboratively in a team-oriented environment Ability to interpret and apply policies, procedures, and regulatory guidelines