US-Mgr Patient Access

at R1 RCM in Boise, Idaho, United States Job Description Registration Complete Manager (Patient Access Leader) Lead operations. Solve complex challenges. Elevate the patient experience. We're looking for a Registration Complete Manager who thrives in complexity and takes ownership of solving operational challenges. This role is ideal for a hands-on leader who enjoys digging into workflows, identifying gaps, and building solutions that improve both patient experience and revenue cycle performance. You'll lead a dynamic Patient Access team while working cross-functionally-including close collaboration with our global offshore teams -to ensure seamless, accurate, and efficient front-end operations. What You'll Do + Lead and develop a Patient Access team , including Supervisors and support staff, driving accountability and performance + Own daily registration and admission operations , ensuring accuracy, efficiency, and a smooth patient experience + Roll up your sleeves to solve complex operational issues ,identifyingroot causes and implementing scalable solutions + Partner closely with offshore teams (India) to align workflows, improve communication, and ensure end-to-end consistency in patient access processes + Drive process improvement initiatives focused on patient flow, registration accuracy, and throughput optimization + Evaluate and refine workflows to improve bedutilizationand reduce delays in patient access + Ensure compliance with federal, state, and payer requirements related to registration, admissions, and billing practices + Oversee auditing processes to ensure data integrity and reduce downstream denials + Coach and develop leaders , building a high-performing, solution-oriented culture + Manage department budget and resources ,identifyingopportunities for efficiency and cost optimization + Represent Reg Complete in cross-functional meetings and system-wide initiatives What Makes This Role Different + You'renot just managing operations-you're solving real, complex access challenges daily + Heavy collaboration with a global offshore team , requiringstrong communicationand workflow alignment + Direct impact on both patient experience AND revenue cycle outcomes + Opportunity to fix broken processes and make them better at scale What We're Looking For + 3+ years of healthcare experience in a leadership role, managing a team of 10+. To view full details and how to apply, please login or create a Job Seeker account