Patient Care Coordinator

Are you organized, proactive, people-oriented, and passionate about helping children and families? At Purpose Driven Chiropractic, we specialize in neurologically-focused pediatric and family chiropractic care, helping children and families heal, regulate, and thrive through nervous system-centered care. As our practice continues to grow, we're looking for a Patient Care Coordinator who can help create an incredible experience for the families we serve while supporting our doctors and clinical team behind the scenes. This role is perfect for someone who thrives in fast-paced environments, loves working with kids, communicates well under pressure, and wants meaningful work that truly impacts families. About the Role The Patient Care Coordinator is a direct extension of the clinical experience. This role helps ensure every patient visit flows smoothly, every doctor stays supported and focused, and every family feels seen, guided, and cared for from start to finish. You'll work closely with our doctors in the adjusting rooms, support patient flow, manage documentation, assist families during visits, and help maintain a calm, organized healing environment. Because we serve a large pediatric population, this role is especially important in helping children feel safe, supported, and comfortable during their visits. The ideal candidate enjoys engaging with kids, helping parents feel at ease, and creating a positive experience for families navigating healthcare challenges. This is not a passive desk job.

It's an active, hands-on role for someone who loves movement, people, teamwork, and purpose-driven work. What You'll DoClinical Flow & Doctor Support Prepare scans, charts, and clinical tools before visits Pull up scans and patient information in real time Anticipate doctor needs and help keep appointments flowing smoothly Support families during adjustments, including assisting parents and holding babies Maintain clean, organized, stocked adjusting spaces Communicate scheduling changes or delays quickly and clearly Documentation & Patient Communication Complete accurate SOAP notes and patient documentation Document patient updates, stressors, changes in lifestyle, new stressors, neurological progress, and progress Support referrals, imaging requests, and follow-up communication Reinforce doctor recommendations and educational resources Help patients feel confident and connected in their healing journey Patient Experience & Engagement Create a warm, calm, welcoming environment for families Celebrate patient wins and milestones Support workshops, events, and seasonal activities Help engage children through fun and meaningful office activities Contribute to a positive, connected office culture What to Expect During Training & Onboarding We believe great team members are developed intentionally, not rushed. Your onboarding process will take place over your first 90 days and includes structured training, regular leadership check-ins, and hands-on learning experiences designed to help you succeed with confidence. During training, you will: Learn our systems, workflows, and communication standards Learn the language and philosophy behind neurologically-focused chiropractic care Gain a deeper understanding of the nervous system and the care we provide Develop confidence supporting doctors and families in real time Learn how each department works together to create an exceptional patient experience Cross-train in supporting roles so you can step in and help teammates when needed Receive ongoing feedback, coaching, and support from leadership throughout the process We are looking for someone who is coachable, growth-minded, and excited to learn. What Success Looks Like This role is successful when: Doctors feel fully supported and uninterrupted during patient care Patients and families feel safe, seen, cared for, and confident The office runs calmly and efficiently, even during busy moments Documentation is accurate, timely, and reliable Children feel comfortable and connected in the office environment Team members feel supported because everyone works together Families leave feeling more hopeful, informed, and connected than when they arrived Who You Are Warm, personable, and comfortable connecting with people of all ages Calm under pressure and able to stay organized in busy environments Detail-oriented and proactive. You notice the small things before they become big things A strong communicator who works well with a team Adaptable and quick to learn Passionate about helping people and being part of something meaningful Energized by fast-moving days where no two moments look the same Truly enjoy working with children and families in a high-energy pediatric environment Bonus points if you: Enjoy natural healing, wellness, or personal growth Have experience in healthcare, chiropractic, pediatrics, customer service, or fast-paced team environments This Role May NOT Be the Best Fit If... You struggle in fast-paced environments with constant movement and interaction You prefer isolated or independent work over team collaboration You dislike working closely with children and families You become easily overwhelmed when plans shift or unexpected challenges arise You need constant direction instead of proactively anticipating needs You dislike emotional connection, patient interaction, or hands-on support roles You are looking for "just a job" instead of meaningful, mission-driven work Physical & Environmental Expectations This is an active, hands-on role in a busy pediatric and family chiropractic office.

Team members should be comfortable:

Standing and moving frequently throughout the day Assisting parents and children during visits when needed Occasionally holding babies or helping support young children Maintaining a calm, regulated presence in a high-energy environment Working in a collaborative, fast-paced clinical setting Snapping a cute photo Who We Are At Purpose Driven Chiropractic, our mission is to help create healthier, more connected families through neurologically-focused chiropractic care. Everything we do is rooted in our

Core Values:

Purpose We believe our work matters and that every team member contributes to lasting impact. Ripple Effect Every interaction creates influence with patients, families, and each other. Momentum We are always growing, learning, improving, and becoming better. Resilience We stay grounded, adaptable, and steady even when things get busy. We're building more than a practice. We're building a movement and a team that genuinely loves what they do.

What We Offer Compensation:

$18-$23/hour DOE depending on experience, training progression, and long-term role competency Most team members begin with a structured 90-day training wage and receive compensation increases as onboarding milestones and role competencies are successfully completed 4-day work week Paid holidays Paid time off Retirement plan Lucrative bonus structure Chiropractic care for you and your family Dental & vision insurance AD&D insurance (Accidental Death & Dismemberment coverage) Supplement discounts Supportive, mission-driven team culture Opportunities for growth and leadership as we continue to expand As our practice continues to grow, new leadership and specialty opportunities will continue developing for team members who demonstrate initiative, ownership, adaptability, and alignment with our mission. Why the 4-Day Work Week Matters to Us We truly value work-life balance. We intentionally built our schedule so our team can work hard, stay fully present during the week, and then have extended time to rest, recharge, and spend meaningful time with their families and loved ones. Our team gives a lot during those four days, and we believe recovery, family time, and personal health matter too. ScheduleMonday & Wednesday 7:30am-12:30pm, 2pm-6pm(Occasional later days) Tuesday 9am-1:30pm, 2pm-6pm Thursday 7:30am-12:30pm, 2pm-6pm

Closed Fridays & Weekends Location:

Eagle, Idaho (In-Person) Check us out on

IG/FB Instagram:

@purposedrivenchiropractic

Facebook:

Purpose Driven Chiropractic Ready to Apply? If you're looking for meaningful work, a team that feels like family, and a role where you can truly make an impact every single day, we'd love to meet you. We're looking for someone who wants more than a paycheck. We're looking for someone who wants to help change the future of family health and be part of something meaningful while growing alongside a team that truly cares. Apply today and help us change the way families experience healthcare.

Pay:

$18.00 - $23.00 per hour

Benefits:

401(k) matching AD&D insurance Dental insurance Employee discount Opportunities for advancement Paid time off Paid training Profit sharing Vision insurance Ability to

Commute:

Eagle, ID 83616 (Preferred)

Work Location:

In person