Front Office Coordinator

Company Overview Fruitland Family Dental is a welcoming dental practice dedicated to providing compassionate and comprehensive oral healthcare. We prioritize building lasting relationships with our patients and fostering a supportive team environment. Job Overview Fruitland Family Dental is looking for an experienced Front Office / Insurance Coordinator to join our team. This is a key role responsible for patient scheduling, insurance coordination, treatment planning, and financial account management while helping maintain an efficient daily schedule. Responsibilities Answer phones and schedule patient appointments Check patients in and out Track cancellations and reschedule patients appropriately Schedule patients for correct treatment times and with the appropriate hygienist or provider Send new patient forms through Vyne Monitor and respond to patient texts, voicemails, and emails Verify insurance benefits and accurately enter them for treatment estimates Create treatment plans and estimate patient portions Submit insurance claims and pre-authorizations Enter patient and insurance payments Track patient balances and delinquent accounts Run aging reports and follow up on outstanding balances and claims Send statements, delinquent account letters, and collections when needed Maintain records of in-network and out-of-network insurance plans Track and update insurance fee schedules when changes occur Run EOD and EOM financial reports Review clinical notes from staff to ensure they are completed accurately Print and process faxes received through email (including insurance payments) Coordinate referrals with specialists when needed Assist with room turnover when needed Help prepare and organize monthly team meetings Please do not apply with zero experience.

Benefits:

401(k) 401(k) matching

Work Location:

In person