Front Desk Patient Care Coordinator

Front Desk Patient Care Coordinator American Dental Associates Ltd. - 3.1 Chicago, IL Job Details Full-time 9 hours ago Benefits Paid training Paid holidays Health insurance Paid time off On-the-job training 401(k) matching Employee discount Flexible schedule Qualifications Bilingual Collaborate with healthcare professionals Record keeping Computer operation Google Workspace Google Docs Google Drive Medical software Phone communication Dental receptionist Computer literacy Greeting customers Medical scheduling Administrative experience Medical administrative support Dental terminology Dentrix Patient interaction Communication skills Entry level Under 1 year Client interaction via phone calls Full Job Description American Dental Associates - Multiple Chicagoland Locations American Dental is hiring a Full-Time Front Desk Patient Care Coordinator to join our growing dental team. This position is a great opportunity for someone with experience in reception, administration, or customer service who is looking for a stable, long-term career in a professional healthcare environment. No dental experience is required — we provide full training on dental insurance, dental terminology, Dentrix software, scheduling, treatment plan conversations, and daily front office systems. We are looking for someone who is reliable, organized, friendly, and comfortable working with patients, answering phones, discussing financial information, and helping keep the office running smoothly. Why Join American Dental? Full-time position with consistent hours No dental experience required — paid training provided Opportunity to build a long-term career in healthcare Multiple Chicagoland locations for commute flexibility Supportive, team-oriented work environment Bonus opportunities based on performance Growth opportunities as our company continues to expand

Key Responsibilities:

Greet and check in patients in a professional and friendly manner Answer incoming phone calls and schedule appointments Assist patients with general questions and next steps Help review treatment plans and explain financial information with guidance Support patient check-out and appointment follow-up Maintain organized and accurate front desk records Use Google Drive, Google Docs, and Excel for daily office tasks Learn and use Dentrix dental software Support daily front office operations Work closely with doctors, assistants, and team members to create a 5-star patient experience

Qualifications:

Reception, administrative, or customer service experience required Professional, friendly, and dependable Strong communication and customer service skills Comfortable using computers and office technology Comfortable having financial conversations with patients Detail-oriented and able to multitask Willingness to learn dental insurance, terminology, and software systems Positive attitude and desire to grow with the team Bilingual skills are a plus, but not required

Benefits Include After Waiting Period:

Paid time off and paid holidays Paid lunch breaks Flexible schedule Health insurance 401(k) with employer match Employee discounts on dental services On-the-job training and development Bonus incentives

Location Options:

Archer 5342 S. Archer Ave. Chicago, IL 60632 Fullerton / Lincoln Park 1610 W. Fullerton Ave. Chicago, IL 60614 Central 2955 N. Central Ave. Chicago, IL 60634 Palos Heights 13303 S. Ridgeland Ave. Palos Heights, IL 60463 Lawrence / Lincoln Square 2409 W. Lawrence Ave. Chicago, IL 60625 Grand / River West 824 W. Grand Ave. Chicago, IL 60642 Downtown Loop / Dearborn 33 N. Dearborn St., Suite 2400 Chicago, IL 60602 Learn more about us at atooth.com If you are friendly, dependable, organized, and ready to grow in a healthcare setting, we would love to meet you. Apply today and join a team focused on excellent patient care, teamwork, and growth!