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US-Mgr Patient Access

Job

R1 RCM

Chicago, IL (In Person)

$73,992 Salary, Full-Time

Posted 2 days ago (Updated 13 hours ago) • Actively hiring

Expires 7/6/2026

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Job Description

  • Registration Complete Manager (Patient Access Leader)
  • Lead operations. Solve complex challenges.
  • Elevate
  • the patient
  • experience.
  • We're looking for a
  • Registration Complete Manager
  • who thrives in complexity and takes ownership of solving operational challenges. This role is ideal for a hands-on leader who enjoys digging into workflows, identifying gaps, and building solutions that improve both patient experience and revenue cycle performance. You'll lead a dynamic Patient Access team while working cross-functionally—including close collaboration with our
  • global offshore teams
  • —to ensure seamless, accurate, and efficient front-end operations.
  • What
  • You'll
  • Do•+ •Lead and develop a Patient Access team•, including Supervisors and support staff, driving accountability and performance + •Own daily registration and admission operations•, ensuring accuracy, efficiency, and a smooth patient experience + •Roll up your sleeves to solve complex operational issues•,identifyingroot causes and implementing scalable solutions + •Partner closely with offshore teams (India)•to align workflows, improve communication, and ensure end-to-end consistency in patient access processes + •Drive process improvement initiatives•focused on patient flow, registration accuracy, and throughput optimization + •Evaluate and refine workflows•to improve bedutilizationand reduce delays in patient access + •Ensure compliance•with federal, state, and payer requirements related to registration, admissions, and billing practices + •Oversee auditing processes•to ensure data integrity and reduce downstream denials + •Coach and develop leaders•, building a high-performing, solution-oriented culture + •Manage department budget and resources•,identifyingopportunities for efficiency and cost optimization + •Represent•Reg Complete•in cross-functional meetings and system-wide initiatives •What Makes This Role Different•+ You'renot just managing operations—you're •solving real, complex access challenges daily•+ Heavy collaboration with a •global offshore team•, requiringstrong communicationand workflow alignment + Direct impact on both •patient experience AND revenue cycle outcomes•+ Opportunity to •fix broken processes and make them better at scale•What•We're•Looking For•+ •3+ years of healthcare experience in a leadership role, managing a team of 10+.
  • + Experience leading
  • Patient Access, Registration, or Revenue Cycle teams
  • + Proven ability to
  • problem-solve complex operational challenges
  • (this is a must-have, not a "nice-to-have") + Experience working with or partnering across
  • offshore/global teams
  • preferred + Strong knowledge of
  • front-end revenue cycle, registration, and admissions workflows
  • + Track recordof
  • driving process improvement and operational efficiency
  • + Experience managing
  • KPIs, budgets, and team performance
  • + Strong communicator who can influence across teams and geographies For this US-based position, the base pay range is $57,569.
00 - $90,415.32 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. This job is eligible to participate in our annual bonus plan at a target of 10.00% The healthcare system is always evolving — and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package. (http://go.r1rcm.com/benefits) R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.
CA PRIVACY NOTICE
California resident job applicants can learn more about their privacy rights California Consent (https://f.hubspotusercontent20.net/hubfs/4941928/California%20Consent%20Notice.pdf) To learn more, visit: R1RCM.com Visit us on Facebook (https://www.facebook.com/R1RCM) R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first
Healthcare Revenue Operating System:
a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: https://www.r1rcm.com .