Patient Care Coordinator Bilingual Chinese and English

Patient Care Coordinator - Bilingual Chinese and English MedTec Healthcare & Private Duty - 4.5 Park Ridge, IL Job Details Full-time From $50,000 a year 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Qualifications Interpersonal skills English High school diploma or GED Medical administrative support Attention to detail Full Job Description

ABOUT MEDTEC

MedTec Healthcare is a mission-driven, for-profit homecare & adult daycare provider that serves the aging population in the Chicagoland area. We help clients maintain their independence through all types of in-home support (e.g., meal-prep, cooking, cleaning, bathing) and encourage lifelong learning and community-building through our adult day care centers. MedTec is experiencing continual growth and is investing in the internal recruitment process to improve its current operations with the goal of delivering the highest levels of client outcomes, accelerating its already strong growth trajectory.

JOB RESPONSIBILITIES

We are looking for individuals with the compassion, organization and drive to join our team as a Patient Coordinator. Our coordinators help elderly clients find the right caregiver (i.e., homecare aides) for their daily, non-medical needs to live at home. Coordinators are critical in ensuring the well-being of our clients and the happiness and retention of our staff.

Other responsibilities include:

Finding the right homecare aides for our elderly clients in a timely manner Checking that matches are going well by conducting follow up conversations with clients & caregivers Entering client information into our scheduling software and working with the broader team to communicate and prepare for the client assessment Ensuring smooth, daily operations by monitoring caregivers for on-time arrivals, completion of client's plan of care and updating client and caregiver records Managing homecare aide's overtime & training Performing administrative duties within the office to ensure that relevant documents such as client files and plans of care (POC) are updated and in compliance Creating progress reports for the leadership team Serving as one of the main / initial points of contact for caregivers to coordinate rescheduling shift vacancies

TO BE A STRONG CANDIDATE FOR THE POSITION

High-school diploma required, bachelor's degree preferred Excellent verbal and written communication skills Quick learner, detail oriented and resourceful Tech savvy, comfortable with heavy email, spreadsheets, all Microsoft Office products Must be a problem-solver and be a team-player Self-starter and able to shift gears at any given time Ability to have fun while working in a fast-paced environment Prior experience in senior care is preferred Bilingual - English + Chinese MedTec is an Equal Opportunity Employer that welcomes and encourages all applicants to apply regardless of age, race, sex, religion, color, national origin, disability, veteran status, sexual orientation, gender identity and/or expression, marital or parental status, ancestry, citizenship status, pregnancy or other reason protected by law.

Job Type:

Full-time Pay:

From $50,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off

Work Location:

In person