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Dental office Patient Coordinator
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Aesthetic Dentistry & Implant center of Rockford
Rockford, IL (In Person)
$52,000 Salary, Full-Time
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Job Description
Dental office Patient Coordinator Aesthetic Dentistry & Implant center of Rockford Rockford, IL Job Details Full-time $22 - $28 an hour 4 hours ago Benefits Paid time off Employee discount Qualifications HIPAA Filing Attention to detail Organizational skills Clerical experience Full Job Description Overview Join a dynamic dental practice as a Patient Coordinator, where your energy and enthusiasm will help create a welcoming environment for patients and staff alike! In this vital role, you'll be the friendly face at the front desk, managing patient interactions, scheduling appointments, verifying insurance, and ensuring smooth office operations. Your proactive approach and excellent communication skills will drive patient satisfaction and support the overall success of our clinic. This paid position offers an exciting opportunity to develop your career in dental office management while making a positive impact on patients' experiences every day. Duties Greet patients warmly and provide exceptional customer service at the front desk, ensuring a positive first impression Schedule appointments efficiently using dental practice management software such as Dentrix or Open dental Verify insurance coverage and benefits, including Medicare, Medicaid, and private plans, utilizing systems like Epic, Meditech, Athenahealth, or EMR platforms such as eClinicalWorks or EHR systems Collect payments and perform medical collections with accuracy and professionalism Manage patient records and documentation review to ensure compliance with HIPAA regulations and maintain confidentiality Assist with insurance claims processing, CPT coding, ICD-9/10 coding, and medical billing procedures Answer multi-line phone systems with excellent phone etiquette; handle inquiries related to dental procedures, billing, or appointment scheduling Support office management tasks such as filing medical records, maintaining office supplies, and coordinating clinic activities Experience Prior experience working in a dental clinic or medical office environment is highly preferred Demonstrated proficiency with dental terminology, medical terminology, ICD coding (ICD-9/10), CPT coding, and health information management systems Strong computer skills including experience with Microsoft Office Suite and dental practice management software like Dentrix or Open Dental Knowledge of HIPAA regulations and medical billing procedures to ensure compliance and accurate documentation Bilingual abilities are a plus to effectively serve diverse patient populations Excellent organizational skills with attention to detail in documentation review and medical administrative support tasks Previous experience in front desk or medical receptionist roles involving patient service, insurance verification, appointment scheduling, and clerical support This role is perfect for motivated individuals eager to grow their career in healthcare administration within a friendly and professional environment. If you thrive on providing outstanding patient service while managing essential office functions seamlessly, we want to hear from you!