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Dental Patient Coordinator
Job
Dental Salon
Schaumburg, IL (In Person)
$38,583 Salary, Full-Time
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Job Description
Dental Patient Coordinator Dental Salon - 3.2 Schaumburg, IL Job Details Full-time $15.95 - $20.05 an hour 6 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Qualifications Customer records maintenance Patient question and concern management Phone communication Greeting dental patients Attention to detail Patient scheduling via online systems Managing patient records Patient scheduling via phone Office phone management Full Job Description The Vibe We're looking for someone who loves talking to people, stays cool under pressure, and can turn a phone call into a five-star patient experience. You'll be the first person our patients interact with, meaning you're basically the voice of the brand and the MVP behind keeping our schedule full and our patients happy. If you're organized, love helping people, and can juggle multiple conversations without breaking a sweat, keep reading. What You'll Be Doing Answering calls and making patients feel welcomed from the very first "hello." Scheduling appointments like a pro and helping patients find times that work for them. Following up with patients who are due for cleanings, treatment, or have fallen off the radar. Responding to texts, voicemails, and online appointment requests. Helping patients understand our services and what makes us different. Filling the schedule and helping the practice grow. Keeping patient information accurate and updated. Working closely with the clinical and front office teams to create a seamless patient experience. What We're Looking For Positive energy and great communication skills. Someone who genuinely enjoys helping people. Strong multitasking abilities. Detail-oriented but not afraid to move fast. Comfortable with technology and learning new software. Dental experience is awesome but a great attitude is even better. Bonus Points If You Have dental or healthcare experience. Have worked in customer service, hospitality, sales, or a call center. Love checking things off a to-do list. Know how to handle difficult conversations with empathy and confidence. Success Looks Like Patients actually answer your calls. The schedule stays full. New patients book and show up. Patients hang up thinking, "Wow, that was easy." The team can't imagine the office without you. Why You'll Love It Here Competitive pay Bonus opportunities Growth and leadership opportunities Supportive team culture No two days are exactly the same The chance to make someone's day better—one call at a time Bottom line: We're not looking for someone to just answer phones. We're looking for someone who can create connections, solve problems, and help patients feel excited about taking care of their smile.