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Patient Care Coordinator
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Hearing world
Schererville, IN (In Person)
Full-Time
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Job Description
Overview Join our dynamic healthcare team as a Patient Care Coordinator, where your enthusiasm and organizational skills will make a meaningful difference in patient experiences. In this vital role, you will serve as the primary point of contact for patients, ensuring smooth communication, appointment scheduling, and administrative support. Your proactive approach will help create a welcoming environment and streamline daily operations within our healthcare practice. This paid position offers an exciting opportunity to develop your skills in a fast-paced, patient-centered setting while contributing to quality care delivery. This role allows for promotion to a hearing specialist and will suit a motivated individual Responsibilities Greet patients warmly and assist with check-in and check-out procedures to foster a positive experience. Schedule, confirm, and reschedule patient appointments efficiently using our electronic health record system. Collect and verify patient information, including insurance details and medical history, ensuring accuracy and completeness. Communicate effectively with patients regarding appointment reminders, follow-up instructions, and necessary documentation. Support medical staff by preparing patient charts, updating records, and managing administrative tasks related to patient care. Handle incoming calls professionally, addressing inquiries and directing calls to appropriate team members promptly. Maintain a clean and organized reception area, ensuring compliance with health and safety standards. Qualifications Prior experience in a medical or dental office setting is highly preferred. Strong knowledge of medical terminology to accurately interpret clinical information. Proven ability to provide excellent medical administrative support with attention to detail. Office experience demonstrating proficiency in scheduling software and electronic health records. Excellent communication skills with the ability to empathize and build rapport with diverse patients. Ability to multitask efficiently in a fast-paced environment while maintaining professionalism. Join us in delivering exceptional patient care through compassionate service and efficient administrative support! This role is ideal for motivated individuals eager to grow their career in healthcare administration while making a positive impact on patients' lives.