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Patient Experience Coordinator
Job
Ricks Advanced Dermatology & Skin Surgery
Topeka, KS (In Person)
Full-Time
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Job Description
Looking for a great work/ life balance? If so, you need to join our team! Ricks Advanced Dermatology and Skin Surgery offers competitive pay, no holidays, no weekends, and a culture unmatched anywhere else! In addition, Ricks' offers health insurance for the employee, retirement plan with matching, 10.5 paid holidays, and 3 weeks of vacation after 90 days of employment and perks at Radiance Medical Spa! Our office takes pride in offering a superior patient experience and we are looking for a Patient Experience Coordinator that shares the same philosophy. Come and work private practice... you will be so happy you did!
Roles and Responsibilities:
- Perform front desk duties under the supervision of Front Desk/Billing Supervisor
- Provide a stellar first impression to patients
- Check patients in and out
- Schedule patient appointments
- Enjoys answering phones and multitasking
- Achieve positive customer satisfaction scores on patient surveys
- Keep work area clean, organized and free of any HIPAA related information
- All other duties as assigned Qualifications and Education Requirements
- Organized, dependable, kind
- Previous Medical Front Desk/Reception experience Preferred Skills
- Associates or college degree
- Experience in a medical clinic setting
- Billing experience