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Call Center Coordinator

Job

Asthma & Allergy Assoc of FL

Louisville, KY (In Person)

Full-Time

Posted 4 days ago (Updated 1 day ago) • Actively hiring

Expires 7/5/2026

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Job Description

Description Job Title:
Contact Center Coordinator Work Schedule:
Full-Time office hours are defined by region
Employment Classification:
Non-exempt, Hourly Status :
Full-Time Position Summary The Contact Center Coordinator is responsible for demonstrating knowledge and application of job duties within scope of practice and functions under the direction of his/her manager(s) and/or Director(s); respectfully interacts with all levels of staff; provides assistance, as needed, during assigned duty hours; participates in department activities; promotes independence; adherence to the attendance policy; encourages socialization; advocates for the quality of life of our patients while maintaining compliance with all applicable laws, regulatory and organizational standards; supports the company's core values.
Summary of Duties and Responsibilities:
Answer telephone, handle all calls appropriately, and schedule appointments for new and existing patients Enter patient demographics, insurance, and referral information into EMR Cancel and reschedule appointments, as assigned Work as directed/as needed Maintain and follow HIPAA policies and procedures Other relevant duties as assigned by the Manager/Director