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Coordinator, Norton Medical Group Access Center, 8a-4:30p
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Norton Healthcare
Louisville, KY (In Person)
Full-Time
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Job Description
Coordinator, Norton Medical Group Access Center, 8a-4:30p Norton Healthcare United States, Kentucky, Louisville 1951 Bishop Lane (Show on map) May 26, 2026 Responsibilities Bi-lingual in Spanish & English speaking preferred. The Access Center Coordinator completes a variety of tasks to ensure proper patient experience throughout the Norton Healthcare system. The initiatives taken by the Access Center Coordinator contribute to overall patient experience, quality of care, and fulfillment of the Norton mission, vision, and values.
If you want to learn more about the role, are passionate about taking care of patients and our community, we encourage you to apply.
Responsibilities:
Scheduling medical provider appointments for patients within medical primary care and specialty offices Scheduling appropriately based upon clinical protocols, availability, and payor source Acting as a liaison between patients and physician offices Ability to function in an environment which requires teamwork and flexibility to provide quality patient care Managing appointment requests from both phone calls (inbound and outbound) and electronic requests Supporting physician offices through management of designated work-queues Ability to perform in a high-volume setting, directly interacting with and addressing customer needs Qualifications We provide comprehensive on the job training.If you want to learn more about the role, are passionate about taking care of patients and our community, we encourage you to apply.