Job Description
Greater New Orleans Area-South Louisiana | Full-Time Executive Leadership Opportunity A rapidly growing South Louisiana healthcare company is seeking an experienced Director of Operations (Administrator) to lead and grow one of the most respected non-medical senior home care companies in the region. We are a privately held In-Home Senior Care provider serving families throughout the Greater New Orleans area.
Our mission is simple:
provide seniors with an exceptional care experience while building a workplace culture where employees feel valued, supported, and inspired. This is a high-impact leadership opportunity for a motivated operator who thrives in a fast-paced environment, enjoys developing teams, and wants to play a major role in the continued growth of an established PCA company. We are sourcing a person to lead a very strong, low-drama culture centered around teamwork, growth, professionalism, and exceptional service. This role offers significant autonomy, leadership influence, and long-term growth potential for the right individual. The Director of Operations (Administrator) will oversee the day-to-day operations of the agency while helping execute the long-term vision and culture established by ownership. This individual will lead office operations, staffing, scheduling, recruiting, compliance, client experience, caregiver development, and overall team performance. The ideal candidate is energetic, organized, solutions-oriented, and passionate about serving seniors and supporting employees. We are looking for someone who leads with positivity, accountability, professionalism, and a genuine desire to build a strong team culture. This is not a "sit behind a desk" management position. We are looking for a hands-on leader who can inspire a team, solve problems quickly, maintain high standards supporting a team that operates 24 hours a day. This role does have an on-call component. Key Responsibilities Lead and oversee daily operations of the agency Ensure compliance with all Louisiana Department of Health regulations and company policies Oversee staffing, scheduling, caregiver support, and client satisfaction Conduct client assessments and assist with care planning Lead recruiting, onboarding, training, and retention initiatives Support and develop office staff and caregivers to maintain a high-performance culture Maintain training records, audits, documentation, and operational compliance Assist with marketing, community outreach, networking, and relationship-building efforts Ensure families and referral sources receive exceptional customer service Help drive agency growth while maintaining operational excellence Create a positive, energetic, and solutions-focused office culture Qualifications:
Minimum 5 years of leadership experience in Home Care, Healthcare, Hospice, Home Health, Senior Care, Social Services, or a related field Proven ability to lead/develop teams and manage operations in a fast-paced environment Strong communication, leadership, conflict-resolution, and organizational skills Experience with staffing coordination and workforce management preferred Ability to problem-solve, prioritize, and multitask effectively Professional, positive, and team-oriented attitude Comfortable working with technology and Microsoft Office systems Experience with healthcare marketing or business development Strong emotional intelligence and ability to lead with accountability and professionalism What Success Looks Like:
Continuing a positive, accountable, and team-focused culture Delivering exceptional client and family experiences Improving caregiver retention and employee engagement Maintaining strong compliance and operational standards Helping drive sustainable company growth while protecting company values Developing leaders within the organization and creating long-term operational stability Must have a valid drivers license Compensation & Benefits:
Base salary: $70,000-$90,000 depending on experience Performance-based bonus opportunities with total compensation potential of $120,000+ Health benefits 401(k) Mileage reimbursement Paid time off Long-term growth and advancement opportunities Supportive ownership team with a strong growth vision centered around providing great customer service. Why Join Us? We work hard, move fast, support one another, and genuinely enjoy what we do. This is an opportunity to join a fast growing organization where leadership is valued, ideas are encouraged, and your impact will truly matter. The right leader will have the opportunity to help shape the future of a rapidly growing healthcare company while making a meaningful impact in the lives of seniors, families, and employees every day. If you are an experienced healthcare leader looking for a long-term opportunity, we would love to hear from you. Please submit your resume for confidential consideration. Equal Opportunity Employer We are an Equal Opportunity Employer and do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status, or any other protected status under applicable law Pay:
$70,000.00 - $90,000.00 per year Benefits:
401(k) 401(k) matching Health insurance Paid time off Experience:
Healthcare management: 5 years (Required) Work Location:
In person
