Patient Coordinator

Patient Coordinator Ashland Elite Dental

• 4.4 Ashland, MA Job Details Full-time $35,000
• $55,000 a year 5 days ago Benefits Paid holidays Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Qualifications Bilingual OSHA (regulatory compliance area) Teamwork Achieving HIPAA compliance Phone communication Dental receptionist Handling customer inquiries Greeting customers HIPAA Filing Medical scheduling Medical administrative support Dental terminology Dentrix Payment posting in medical billing systems Patient interaction Clerical experience Phone call management Entry level Full Job Description Front Desk Team members are a huge part of giving our patients a wonderful experience from beginning to end, greeting patients with a friendly & warm smile and with a professional demeanor.

Responsibilities:

Strive to provide a superior patient experience Check out patients Calculate co-payments and present treatment plan Educate the patient regarding insurance benefits and affordable payment options, including third-party patient financing Answer and screen incoming phone calls Schedule and confirm appointments for Doctors and Hygienists Act as a liaison between the Patient and the Doctor Collect and post patient payments Follow-up as needed with the patient between visits for non scheduled, canceled, or missed appointments Perform other clerical receptionist duties such as filing, photocopying, faxing and other duties as assigned

Desired Qualities:

Ensures a high level of accuracy and attention to detail when scheduling patients and entering treatment codes Demonstrates a positive attitude toward coworkers and patients Ability to multi-task especially during peak hours of operation Is professional and courteous when communicating with coworkers and patients Represents the practice in a positive manner when interacting with patients Demonstrates good problem solving skills Follows through with tasks and responsibilities in an appropriate and timely manner Is adaptable to daily events as they occur Conveys a patient-focused manner in communication with others Ability to communicate with patients, answer patient concerns and questions Versed in dental terminologies and procedures Understanding and compliance of HIPAA and

OSHA & CDC

Guidelines This Company Describes Its Culture as: Detail-oriented

• quality and precision-focused People-oriented
• supportive and fairness-focused Team-oriented
• cooperative and collaborative We offer competitive compensation and benefits, including: Affordable health insurance Continuing Education (CE Units) Paid time off, vacation and holidays $1500/year dental benefits for employee and immediate family members Quarterly & production bonuses 401K Uniforms Office hours: Monday 7:30 AM to 6 PM Tuesday 7:30 AM to 7 PM Wednesday 7:30 AM to 6 PM Thursday 7:30 AM to 5 PM Friday 7:30 AM to 5 PM Saturday 7:30 AM to 2 PM (every other) Previous dental background and customer service experience is a MUST.

Experience with the Dentrix and being bilingual are a plus. Our practice strives for dental excellence and building lasting patient relationships in a fun and busy office. If this sounds like you please submit your resume today

• we look forward to hearing from you!

Job Type:

Full-time Pay:

$35,000.00

• $55,000.

00 per year

Benefits:

401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance

Work Location:

In person