Patient Care Coordinator

We are looking for a detail-oriented Patient Care Coordinator to support financial clearance activities. This Long-term Contract position focuses on insurance verification, benefit review, prior authorization support, and patient cost communication within a fast-paced healthcare revenue cycle environment. The ideal candidate brings front-end revenue cycle experience, strong knowledge of payer guidelines, and the ability to work independently while contributing to a collaborative team. Success in this role requires accuracy, sound judgment, and clear communication with patients, payers, and internal care teams.

Responsibilities:

• Review insurance coverage for upcoming services and document verification details accurately within the electronic health record.
• Evaluate active benefits, policy effective dates, service limitations, authorization requirements, and expected patient out-of-pocket responsibility.
• Prepare patient-friendly cost estimates and explain financial obligations before scheduled visits, procedures, or stays.
• Identify insufficient coverage situations and connect patients or families with financial counseling or available assistance programs.
• Support prior authorization and payer-related clearance activities to help reduce delays, denials, and reimbursement issues.
• Manage assigned work queues efficiently while meeting established productivity and quality standards in a high-volume setting.
• Collaborate with clinical and revenue cycle teams to clarify documentation, resolve coverage questions, and support timely patient access.
• Provide guidance to less experienced colleagues when needed on payer rules, benefit interpretation, and financial clearance processes.
• Complete additional business office tasks and special assignments as needed to support departmental operations.