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Center Coordinator ABA Therapy Center
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Care Connect, LLC
Lowell, MA (In Person)
$59,280 Salary, Full-Time
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Job Description
Center Coordinator - ABA Therapy Center Care Connect, LLC - 1.0 Lowell, MA Job Details Full-time $27 - $30 an hour 1 day ago Qualifications Customer communication Healthcare Administration HIPAA Administrative experience Team development Attention to detail
Full Job Description Job Summary:
The Center Coordinator is responsible for overseeing the daily operations of an ABA therapy center, ensuring smooth administrative functioning, maintaining compliance with policies and regulations, supporting Behavior Therapist's, and ensuring a high-quality experience for clients and families. This role serves as a liaison between therapists, families, and management to support the overall mission of delivering effective behavioral therapy services.Key Responsibilities:
Administrative Operations- Oversee day-to-day administrative functions of the ABA center
- Schedule therapy sessions, staff meetings, and center events
- Manage and maintain client and staff records, ensuring confidentiality and compliance with HIPAA
- Monitor and order office and therapy supplies
- Maintain a clean, organized, and welcoming facility Staff Support & Coordination
- Assist with center orientation, shadowing, and training of new Behavior Therapist's
- Track staff certifications (RBT, etc), continuing education, and compliance documents
- Support team communication and morale through regular updates and team-building efforts Client Services
- Serve as the primary point of contact for client families
- Coordinate ongoing client communication and assist with scheduling
- Handle inquiries, concerns, and feedback from families with professionalism and empathy Compliance & Quality Assurance
- Conduct regular audits of documentation and records for compliance
- Support clinical team in preparing for audits, site visits, and accreditations Reporting & Communication
- Generate and submit weekly/monthly reports on center performance, scheduling, and utilization
- Communicate effectively with leadership and external partners as needed
- Monthly meetings with Clinical Director
- Host weekly "town hall" meetings with all
Behavior Therapist's Qualifications:
- Bachelor's degree in healthcare administration, psychology, education, or a related field (preferred)
- 2+ years of experience in an administrative or coordinator role, preferably in a healthcare or behavioral health setting
- Knowledge of ABA therapy services and terminology (preferred)
- Proficiency in scheduling software, EHR systems, and Microsoft Office Suite
- Strong organizational, communication, and multitasking skills
Key Skills & Competencies:
- Excellent interpersonal and customer service skills
- Attention to detail and problem-solving ability
- Takes initiative
- Organized
- Ability to manage confidential and sensitive information
- Flexibility and adaptability in managing changing priorities
- Experience with implementation of the methods of